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CONTACT INFORMATION
Excelergy Corporation
www.excelergy.com
FOR IMMEDIATE RELEASE
PEPCO Energy Services Now
Operational with the Excelergy Advanced Business Package
Alliance Data Systems leads integration with Excelergy support; Operational
status achieved within 9 weeks
WASHINGTON, DC and LEXINGTON, MA., July 18, 2001 - Pepco
Energy Services, a subsidiary of Washington, DC-based Potomac Electric
Power Company, is now operational with the Excelergy Advanced Business
Package ™ software product as part of Alliance Data System's
overall suite of outsourced billing and payment processing solutions.
These product-based solutions are designed to facilitate critical
PES business processes such as customer service, acquisition, enrollment
and billing in restructuring energy markets in the mid-Atlantic
(US) region.
"Pepco Energy Services recognizes the central role Excelergy's
product is playing in our overall effort to improve the timeliness
and accuracy of our billing and customer service processes,"
said Mark Kumm, senior vice president of strategy and market research
for Pepco Energy Services. "Thanks to our rapid implementation
and conversion, we're now able to accelerate our market penetration
across multiple jurisdictions while providing increasingly superior
customer service. We're looking forward to the business results
- increased revenues, profitability, collections, cash flow and
growth."
Alliance Data Systems, with Excelergy working alongside, achieved
operational status with Pepco Energy Services in less than nine
weeks, followed by a complex data conversion completed within several
weeks. "This is one of the smoothest implementations and conversions
I have ever been involved with," said Bill Mareburger, Alliance
Data Systems' project manager for the Pepco Energy Services project.
"We're delighted that Alliance Data Systems is using our software
product as the cornerstone for managing Pepco's most critical and
complex business processes," said Bill Mahoney, Excelergy's
president and chief executive officer. "This validates the
bottom-line benefits we deliver to our clients and market partners:
low-risk, highly efficient products and technologies that lower
costs and accelerate market entry and penetration."
Pepco Energy Services is now using the highly scalable Excelergy
Advanced Business Package™ in conjunction with Alliance Data
Systems' overall services suite to expand its commodity, product
and service offerings to its rapidly growing number of customers
in Maryland, Pennsylvania, the District of Columbia, New Jersey
and Virginia. Pepco Energy Services' customer service, acquisition,
enrollment, billing, retention and satisfaction are now achieved
more cost-efficiently and accurately than ever before.
"What's most impressive about this is how quickly Excelergy
and its partners replaced an outsourced solution from Pepco Energy
Services' previous provider. Their outdated technology was inadequate
for the client's needs, and could not accommodate Pepco Energy Services'
aggressive growth objectives," added Mahoney. "So it's
really a tribute to the world-class partnership and teamwork we
employed to bring Pepco operational so quickly, efficiently and
cost-effectively."
The Excelergy Advanced Business Package is a comprehensive, fully
integrated business platform for automating and managing complex
business processes - such as prospecting, customer care, complex
billing, forecasting and settlement - that support multiple revenue
streams. Built and developed exclusively for global restructuring
markets, it enables clients to grow their businesses in the face
of rapidly changing business processes, rules and standards.
Pepco Energy Services
Pepco Energy Services Inc., a wholly owned, separately managed subsidiary
of Potomac Electric Power Company (NYSE: POM), provides residential,
commercial, institutional and government customers a complete suite
of integrated energy management products and services. These include
electricity and natural gas; energy surveys; energy information
systems; fuel management services; heating, ventilation and air
conditioning systems; lighting; project financing; and energy operations
and maintenance services. Over the past twenty-four months, Pepco
Energy Services was awarded nearly $800 million in energy and energy-related
services contracts, and has provided energy or energy-related services
to customers from Connecticut to Florida. More information is available
at www.pepcoenergy.com.
About Excelergy
Excelergy delivers the world's most advanced software products and
technologies for inter-company collaboration between businesses
operating in restructuring markets, such as the global energy and
utility industry. Excelergy's unique suite of object-based, XML-enabled
products includes Excelergy eXACT for automating collaboration among
businesses and Excelergy Advanced Business Package for managing
multiple revenue streams from complex business units. Excelergy's
North American headquarters are located in Lexington, MA, with its
European headquarters located in Bristol, England. More information
is available at www.excelergy.com.
About Alliance Data Systems
Based in Dallas, Alliance Data Systems is a leading provider of
transaction services, credit services and marketing services, including
one of the largest loyalty programs in North America. The company
manages 72 million consumer accounts and processes 2.5 billion transactions
annually. Alliance Data Systems employs approximately 6,000 associates
at more than 20 locations in the United States, Canada and New Zealand.
More information is available at
www.alliancedatasystems.com.
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