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CONTACT INFORMATION
FOR IMMEDIATE RELEASE
Alliance Data Systems Implements
Billing, Statement and Remittance Services for Pepco Energy Services,
Inc.
DALLAS, TX., July 13, 2001 - Alliance Data Systems Corp.
has completed the migration and conversion of Pepco Energy Services'
(PES) customer account data to its database, allowing Alliance Data
to begin the rollout of billing and payment processing services.
Under the five-year agreement signed this spring, Alliance Data
is providing PES a complete suite of advanced services designed
to facilitate acquisition, billing, electronic data interchange,
billing-information management, and customer retention.
Pepco Energy Services, Inc. is an unregulated subsidiary of a large,
investor-owned utility based in Washington, D.C., and has customer
accounts throughout Maryland, Pennsylvania, District of Columbia,
New Jersey and Virginia. Alliance Data will provide platform hosting
and transaction processing services for more than 40,000 PES retail
customer accounts throughout these mid-Atlantic states.
Utilizing a customized billing and customer care platform developed
for the deregulated energy industry, Alliance Data will improve
accuracy and increase efficiencies in customer billing by its ability
to support multiple complex tariff structures that differ by state.
Additional services provided will include the deployment of "smart
statement" technology, which allows PES to conduct one-to-one
customer communication via its billing statements.
"As deregulation continues to penetrate the utility marketplace,
we recognize the significant value that Alliance Data can provide
PES," said Ed Mayberry, president and chief executive officer,
Pepco Energy Services. "We're very optimistic about the rollout
of these services which will further support our dedication to customer
satisfaction while also providing optimum opportunities for increasing
our competitive edge for retail client acquisitions."
"We are excited about being a part of Pepco Energy Services'
long-term strategy for building customer relationships and expanding
transaction processing capabilities," said Mike Beltz, Alliance
Data Systems president, Transaction Services. "We are confident
that our business solution tailored to the deregulated marketplace
will enable Pepco Energy Services to increase its customer base
and grow its business."
Pepco Energy Services
Pepco Energy Services, Inc., a wholly owned, separately-managed
subsidiary of Potomac Electric Power Company, provides residential,
commercial, institutional and government customers a complete suite
of integrated energy management solutions including electricity
and natural gas; energy surveys; energy information systems; fuel
management services; heating, ventilation and air conditioning systems;
lighting; project financing; and energy operations and maintenance
services.
Over the past 24 months, Pepco Energy Services was awarded nearly
$800 million in energy and energy-related services contracts, and
has provided energy or energy-related services to customers from
Connecticut to Florida. Visit www.pepcoenergy.com
for more information.
Alliance Data Systems
Based in Dallas, Alliance Data Systems is a provider of transaction
services, credit services and marketing services, including one
of the largest loyalty programs in North America. The company manages
72 million consumer accounts and processes 2.5 billion transactions
annually. Alliance Data Systems employs approximately 6,000 associates
at more than 20 locations in the United States, Canada and New Zealand.
For more information about the company, visit its Web site,
www.alliancedatasystems.com.
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