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CONTACT INFORMATION
SPL WorldGroup, Inc.
www.splwg.com
FOR IMMEDIATE RELEASE
Benton PUD Goes Live with
SPL Customer Management Solution
MORRISTOWN, NJ., June 28, 2001 - SPL WorldGroup
B.V. (SPL), the leading provider of customer management solutions
to the global energy industry, today announced that the Benton Public
Utility District has successfully implemented SPL's market leading
customer management product for the municipal market. Benton PUD
provides approximately 40,000 customers in the State of Washington
with electric power and other services.
Anticipating the potential for de-regulation in the state, which
was originally planned for October 1999 and has now been deferred
indefinitely, the utility decided their internal systems needed
replacement. The PUD's commitment to customer service warranted
a customer management system that was flexible, scalable and was
designed with the energy customer in mind. After reviewing a number
of potential solutions, they selected SPL's customer management
software that is marketed to the municipal energy industry by PeopleSoft,
Inc.
"We looked at quite a few systems during the selection process,
but we found SPL's customer management software to be the most robust
and well-designed of all the products we viewed," said Mr.
Jack Swanson, Manager of Information Systems, Benton PUD and Project
Manager for the implementation. "We really liked the system's
flexible technical architecture and sophisticated database structure.
In fact, the SPL software provides us options to enhance customer
service levels and gives us a customer management solution that
assures our ability to respond quickly to any future regulatory
or business changes."
"Having Benton PUD go live with SPL's customer management
solution was very important to us, especially since it was part
of a larger systems implementation project." said CD Hobbs,
President and Chief Executive Officer, SPL WorldGroup, "SPL's
100% implementation success record is maintained in part by employing
excellent implementation and technical staff but is also a result
of the exceptional initial quality and flexibility of SPL's software."
About SPL WorldGroup
Established in 1994, SPL WorldGroup is a leading provider of best-of-breed
customer management solutions to the energy and service related
industries in regulated and competitive markets worldwide. With
a 100% record of successful implementations, SPL continues to demonstrate
its place as the market leader in providing flexible and scalable
customer management solutions that evolve with client requirements
and enable unrivaled business responsiveness. SPL employs over 600
professionals in North America, Europe, and Asia Pacific and has
delivered its customer management products to more than 50 energy
customers worldwide.
Visit SPL WorldGroup at www.splwg.com
or call (973) 539-6268 (New Jersey), (415) 541-9462 (San Francisco),
or within the US and Canada, (800) 275-4775
About PeopleSoft CIS for Public Enterprise
Developed and built by SPL WorldGroup using the PeopleSoft tool
set, the PeopleSoft CIS for Public Enterprise solution is marketed
to municipals across North America by PeopleSoft, Inc. The package
is designed, developed, implemented and supported by SPL WorldGroup.
About Benton Public Utility District
Benton PUD is a leading electric power and related services provider
serving approximately 40,000 in Washington State. They contribute
value to their community and customers by providing energy and related
services using reliable and efficient delivery systems. Visit Benton
PUD at www.bentonpud.org
or call (509) 582-1209 for further information.
2001 SPL WorldGroup, Inc. All Rights Reserved. SPL WorldGroup
and SPL are trademarks owned by SPL WorldGroup B.V. or its subsidiaries.
SPL WorldGroup and SPL are registered as trademarks in the United
States and in certain foreign jurisdictions. All other brand, product
and company names herein are used for identification purposes only
and are the property of their respective owners.
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