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CONTACT INFORMATION
SPL WorldGroup, Inc.
www.splwg.com
FOR IMMEDIATE RELEASE
SPL WorldGroup Tops Independent
Industry Survey
Leader in installed base for both
CIS and CRM categories
MORRISTOWN, NJ., May 31, 2001 - SPL WorldGroup B.V. (SPL),
the leading supplier of customer management solutions to the global
energy industry, had its industry leading position independently
confirmed during the recent 2001 CIS Conference. The "2001
CIS/CRM Survey" soon to be published by independent industry
research firm, Warren B. Causey Ltd., was previewed in a key presentation
entitled "Ready for takeoff? The CIS/CRM Flight to the Future"
during the conference by Mr. Warren B. Causey. Mr. Causey reported
that SPL had the largest installed base in almost every CIS and
CRM category that was examined by the firm.
The survey, which was conducted using telephone interviews with
IT executives in 103 US utilities, set out to establish trends and
issues around CIS/CRM in the industry. It found that SPL had the
largest vendor installed base for both CIS and CRM among Investor
Owned Utilities (IOU's) and Municipals and, in the CRM category,
demonstrated that SPL had more than twice the installed base of
any other vendor.
"This is pleasing independent verification of something that
we have known to be true for sometime," said CD Hobbs, SPL's
President and CEO. "SPL has installations at 4 of the world's
10 largest utilities, a category in which no other vendor currently
has a single installation, and an unparalleled 100% implementation
success rate. We expect that our innovative new product CorDaptix,
will help us to maintain and grow our position in the industry as
the leader in providing customer management solutions that scale
and evolve with our customers' requirements."
"It should be borne in mind that this survey covered only
the largest utilities with over 50,000 customers in the United States,"
said Causey. "SPL certainly appears to have a lead in that
group."
About SPL WorldGroup
Established in 1994, SPL WorldGroup is a leading provider of best-of-breed
customer management solutions to the energy and service related
industries in regulated and competitive markets worldwide. With
a 100% record of successful implementations, SPL continues to demonstrate
its place as the market leader in providing flexible and scalable
customer management solutions that evolve with client requirements
and enable unrivaled business responsiveness. SPL employs over 600
professionals in North America, Europe, and Asia Pacific and has
delivered its customer management products to more than 50 energy
customers worldwide. Visit SPL WorldGroup at www.splwg.com
or call (973) 539-6268 (New Jersey), (415) 541-9462 (San Francisco),
or within the US and Canada, (800) 275-4775.
About Warren B. Causey Ltd.
Warren B. Causey Ltd. was founded in 1996 by Warren B. Causey, an
independent researcher, writer and editor with more than 35 years
of experience. The company produces written materials in a variety
of formats, conducts primary and secondary research, and provides
some limited consulting primarily in the areas of information technology,
market research, publishing and strictly related areas. The company
is a closely held Georgia Corporation with offices in Dallas, GA,
near Atlanta Phone 770-443-5866 or visit www.wbcausey.com
for further information including the "2001 CIS/CRM Survey"
report.
2001 SPL WorldGroup, Inc. All Rights Reserved. SPL WorldGroup,
SPL and CorDaptix are trademarks owned by SPL WorldGroup B.V. or
its subsidiaries. SPL WorldGroup and SPL are registered as trademarks
in the United States and in certain foreign jurisdictions. All other
brand, product and company names herein are used for identification
purposes only and are the property of their respective owners.
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