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News 2003

 

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SAIC
www.saic.com


FOR IMMEDIATE RELEASE
SAIC's Broadway & Seymour Group Enhances TouchPoint™ to Feature MQSeries and Enhanced Reporting

CHARLOTTE, NC., April 25 2001 – Science Applications International Corporation's (SAIC) Broadway & Seymour Group announced today the release of version 7.0 of its TouchPoint™ customer relationship management (CRM) solution. Built on a browser-based architecture, TouchPoint™ 7.0 provides enhanced sales and service functionality across multiple delivery channels for financial services institutions.

A flagship feature of this new release is TouchPoint™ 7.0's ability to support IBM's MQSeries as a transaction processing middleware option. Other new features include significantly expanded report extraction and report generation capabilities, and additional sales and services features such as product presentation and user messaging.

"By integrating MQSeries into TouchPoint™, we are giving our customers and prospects a middleware option that is currently in very high demand," noted John Kelly, senior vice president and group manager of SAIC's Broadway & Seymour Group. The MQSeries support provides an additional alternative to BEA's Tuxedo middleware for TouchPoint™ customers who wish to standardize on IBM software platforms.

Kelly also noted, "With our reporting database and generation enhancements, customers no longer have to outsource any portion of the reporting function. We provide the on-line mechanism for designing structured business information, with a database specifically for reporting and viewing reports on the TouchPoint™ desktop."

Along with MQSeries and enhanced reporting, TouchPoint™ 7.0 features additional sales tools such as user messaging, rates, fees and scripting that enable users to view on-line product footnotes and benefits, while the product presentation component assists users in providing detailed information to customers about the products and services available throughout their institution.

The Broadway & Seymour Group of SAIC specializes in providing financial services institutions with systems integration, consulting, and technology-based products for enterprise customer relationship management.

SAIC is the nation's largest employee-owned research and engineering company, providing information technology, systems integration and eSolutions to commercial and government customers. SAIC engineers and scientists work to solve complex technical problems in national and homeland security, energy, the environment, space, telecommunications, health care, transportation and logistics. With annual revenues of $6.1 billion, SAIC and its subsidiaries, including Telcordia Technologies, have more than 41,000 employees at offices in more than 150 cities worldwide. More information about SAIC can be found on the Internet at www.saic.com.

Statements in this announcement other than historical data and information constitute forward-looking statements that involve risks and uncertainties. A number of factors could cause our actual results, performance, achievements or industry results to be very different from the results, performance or achievements expressed or implied by such forward-looking statements. Some of these factors include, but are not limited to, the risk factors set forth in the Company's Annual Report on Form 10-K for the period ended January 31, 2001, and such other filings that the Company makes with the SEC from time to time. Due to such uncertainties and risks, readers are cautioned not to place undue reliance on such forward-looking statements, which speak only as of the date hereof.

The Broadway & Seymour Group has been acquired by WebTone Technologies, Inc. of Atlanta, Georgia. SAIC continues our strategic relationship with Broadway & Seymour as a WebTone minority owned entity through the SAIC Venture Capital Corporation. Visit the Financial Services area of the site to learn more about SAIC's current offerings.

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