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News 2003

 

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SPL WorldGroup, Inc.
www.splwg.com


FOR IMMEDIATE RELEASE
SPL WorldGroup Appoints J. Guerry Waters to Key Strategy Role
Energy Industry Thought Leader toHead Global Marketing and Strategy

MORRISTOWN, NJ., March 16, 2001 - SPL WorldGroup B.V. (SPL), the leading provider of customer management solutions to the global energy industry, has appointed acknowledged energy industry and customer relationship management expert, J. Guerry Waters, as Senior Vice President Marketing & Strategy.

Mr. Waters, who joined SPL last November, is now responsible for the company's global marketing programs, product strategy and product management. In this role, Mr. Waters will help determine SPL's future product lines and strategic alliances on a global basis.

"Guerry will help extend the capability of our adaptable customer management solution toenable energy companies torespond rapidly tocontinually evolving business models," said CD Hobbs, President & CEO of SPL. "Competitive pressure, regulation and deregulation facing the industry force energy executives to focus on customer service and innovation. SPL's component-based product architecture uniquely provides the flexibility and scalability to Support clients through these upheavals."

Mr. Waters was previously Vice President, Energy Information Strategies Service at META Group where he created the customer focused architecture model that has become an energy industry standard for defining customer relationship management components and, where he won multiple awards and accolades for his research. "Being very familiar with the customer management challenges faced by the industry and with most of the potential solutions currently available, I am convinced that a flexible and adaptable architecture is the central tenet of a successful solution. SPL already has such a solution as well as an incredible track record of successful solution delivery. I am looking forward toleveraging and enhancing that," said Mr. Waters.

About SPL WorldGroup
Established in 1994, SPL WorldGroup is a leading provider of customer management solutions to the energy and service related industries in regulated and competitive markets worldwide. With a 100% record of successful implementations, SPL continues to demonstrate its place as the market leader in providing flexible and scalable customer management solutions that evolve with client requirements and enable unrivaled business responsiveness. SPL employs over 500 professionals in North America, Europe, and Asia Pacific and has delivered its customer management products tomore than 50 energy customers worldwide.

Visit SPL WorldGroup at www.splwg.com or call (973) 539-6268 (New Jersey), (415) 541-9462 (San Francisco), or within the US and Canada, (800) 275-4775.

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