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CONTACT INFORMATION
Peace Software
www.peace.com
FOR IMMEDIATE RELEASE
Enbridge Selects Peace Software’s
Energy Version 6
Most advanced customer management
system for energy retailing propels Enbridge into the digital era
ATLANTA, GA., March 13, 2001 - Peace Software, a global
provider of leading customer management solutions for utility and
retail energy companies, today announced that Enbridge Commercial
Services, a subsidiary of Enbridge Inc. and an affiliate of Enbridge
Consumers Gas, Canada's largest natural gas distributor, has licensed
Peace’s Energy Version 6 software to Enhance its operations and
customer services for commercial and industrial natural gas markets.
“We needed toupdate our software solutions to keep us in sync with
deregulation and e-Business trends,” said Dwight Willett, vice president
and general manager, Enbridge Commercial Services. “Peace’s Energy
system will bring us online quickly enabling us to serve our industrial
customers more effectively.”
Robert Wood, vice president of customer care at Enbridge Commercial
Services, said, “Energy was the obvious choice for us. Not only
were we impressed by Peace Software’s string of successful implementations
in North America, the Energy system overwhelmingly met our initial
selection criteria. We intend leveraging the full functionality
of the Energy suite tosharpen our competitive edge in every business
function, positioning us to Deliver dynamic Internet customer service
innovations.”
The new system will enable Enbridge Commercial Services tomore
fully automate contract management and complex billing services
toover 6,000 large commercial and industrial gas customers by the
fall of 2001. These customers will soon appreciate the convenience
of customized and consolidated bills for multiple locations, tariffs
and services, as well as wider access tosophisticated consumption
data and analysis tools.
The decision toinstall the Energy system supports the company’s
strategic plans for new business development initiatives in Canadian
and U.S. deregulating gas markets. One such initiative is the recently
formed Enbridge Gas New Brunswick, which will deploy the Energy
system to service its customers on completion of the New Brunswick
natural gas system.
“We are enthusiastic about our business relationship with Enbridge
Commercial Services, a subsidiary of one of the top ten North American
energy companies,” said Brian Peace, chairman and CEO, Peace Software.
“Enbridge’s endorsement of our company and technology speaks volumes
about the power of Peace Software’s strategic solutions for the
transitioning energy market.”
About Peace Software
Peace Software, Inc. delivers the most comprehensive and cost-effective
customer management solutions for utility and retail energy companies.
The industry-leading Energy suite is being rapidly deployed in twenty
transitioning energy markets around the world. Based on industry
standards, the innovative and customer-proven Energy suite integrates
customer and commodity management for C&I and mass markets.
Headquartered in Atlanta and founded in 1984, Peace is a global
company with offices in the United States, Canada, Australia and
New Zealand. Visit us at www.peace.com.
About Enbridge
Enbridge Inc. is a leader in energy transportation, distribution
and services. As a transporter of energy, Enbridge operates, in
Canada and the U.S., the world's longest crude oil and liquids pipeline
system. The Company also is involved in liquids marketing and international
energy projects, and has a growing involvement in the natural gas
transmission and midstream businesses. Enbridge is also Canada's
largest natural gas distributor serving more than 1.5 million customers
in Ontario, Quebec, New Brunswick and New York State; and is involved
in the distribution of electricity. In addition, Enbridge provides
retail energy products and services to a growing number of Canadian
and U.S. markets. The Company employs approximately 5,500 people,
primarily in Canada, the U.S. and South America. Enbridge common
shares trade on the TorontoStock Exchange in Canada under the symbol
"ENB" and on The NASDAQ National Market in the U.S. under
the symbol "ENBR". Additional information about Enbridge
is available on the Company's web site at www.enbridge.com
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