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ATLANTA, GA., February 21, 2001 - Derivion, the leading provider of e-billing enablement solutions for B2C, B2B, and small business applications, reports that end-user adoption for billers in its Activation Marketing program is growing at a rate of more than 35 percent month over month. Since introducing Activation Marketing last year, a unique resource aimed at accelerating and building momentum for end-user adoption of e-billing, Derivion has strategically partnered with biller clients to design and implement powerful programs that promote and accelerate consumer enrollment. Derivion's Activation Marketing clients have surpassed 50,000 enrolled users. In addition, this group has achieved an average adoption rate of 1.86 percent in less than five months-representing nearly twice the industry average.

"By partnering with customers through the lifecycle of the e-billing solution, Derivion has made incredible progress with end-user adoption, surpassing, in just a few months, industry wide adoption levels that have remained stagnant for the past several years," said Paul Hughes, director of Billing and Payment Application Strategies research at the Yankee Group. "Gaining customer enrollment is the return on investment most billers are looking for and Derivion's success in implementing and assisting billers to Move the adoption needle demonstrates the durability of the company's e-billing service and the potential success for e-billing adoption for the industry."

Farmers Insurance Group, the nation's third largest home and auto insurance provider, has gained an enrollment population of more than 10,000 customers in less than eight weeks followed closely by Microcell Solutions Inc., a national provider of Personal Communications Services (PCS) under the Fido® brand name, with almost 8,000 end-users since the introduction of the service last August. Individually, Derivion's billers are tracking enrollment averages as high as 12 percent.

In a recent forecast, Jupiter Research estimates 40 million North American households will be paying bills online by 2005. Within the same period, analysts estimate that the volume of consumer payments online will reach $31 billion. Additionally, Gartner says consumers would be more willing to adopt e-billing if billers promote the service and provide incentives for enrollment.

"E-billing as a relationship technology, is the cornerstone for meaningful customer interaction, revenue growth, and loyalty," said David Fiacco, president and COO of Derivion. "Our focus continues to be on enabling the critical mass of billers with superior e-billing technology. However, we also place a premium on helping our customers reap the most from their e-billing solution. Assisting our billers with proven adoption programs that help to push enrollment rates clearly delivers significant incremental value to our customer partnerships."

Under the comprehensive e-billing application, Derivion introduced Activation Marketing as part of the DigitalCareSM initiative that leverages both traditional and Internet-based customer relationship management (CRM) solutions and empowers billers with tools to strengthen and enhance customer interactions. Designed to leverage the biller's existing resources, Derivion teams with biller clients to design and implement adoption programs that promote and encourage customer enrollment in Internet bill view and pay.

Derivion leads the industry with pioneering technology and multi-layered services currently supporting 83 billers to annually digitize more than 234 million bills.

About Derivion
Derivion is the leading e-billing solutions company that delivers comprehensive B2C, B2B, and small business applications to automate and streamline bill delivery, payment, and customer care processes. Derivion enables billers of all sizes with three core e-billing solutions: inetBillerSM, inetBiller B2BSM, and a small business e-billing solution. Derivion has an extensive network of 26 partnerships in electronic bill distribution and payment processing and leads the industry with pioneering technology and multi-layered services, currently working with 83 billers to annually digitize over 234 million bills. Founded in 1998, Derivion is headquartered in Atlanta, Georgia, and maintains research, development, and additional sales offices in Toronto, Canada.

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