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News 2003

 

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FOR IMMEDIATE RELEASE
SCT Releases Synchronization Solutions for Utilities; Offers Commercially Available Microsoft-Based Customer Information System

MALVERN, PA., January 17, 2001 /PRNewswire/ - SCT (Nasdaq: SCTC), a leading global provider of e-business solutions, today announced the release of its Synchronization Solutions (Synchro) for utilities, a Web-enabled customer information system designed and built to take full advantage of Microsoft technology.

Already licensed by three utilities in the United States and Canada, SCT Synchro is a complete customer management system designed for utilities that are committed to the Microsoft platform. The system is built specifically for Microsoft's architecture and fully integrates with back office products. User interfaces are provided through Internet Explorer.

Designed for day-to-day operations of utilities, SCT Synchro allows utilities to adapt quickly to industry changes, including pricing, shifting regulatory climates, and a growing demand for excellent customer service. The system is unique among the generally static products currently available. For example, it handles multi-service and multi-company requirements by simplifying specialized accounting needs and putting additional functionality in the hands of management as e-business continues to transform the utilities market.

"SCT Synchro is an ideal platform for small and medium-sized utilities that want an affordable Web- and component-architected solution set based on Microsoft technology," said John Gregg, president of SCT global energy, utilities and communications solutions.

SCT's Banner suite of products has already established the company as the leading provider of e-business solutions in the energy field. By offering SCT Synchro to its Microsoft-based clients, SCT now provides small- to medium- sized utilities, as well as energy service companies, the tools to compete in an increasingly deregulated business environment.

Current licensees include South River Electric Membership Cooperative, Dunn, NC; the Halifax (Nova Scotia) Electric Membership Corporation; and Anderson (IN) City Utilities.

"We selected SCT Synchro to position ourselves strategically for e-business and deregulation," said David Blackmon, controller for South River Electric Membership Cooperative. "SCT's innovative approach to relationship leverage architecture allows us to achieve business breakthroughs in a broad range of customer management service areas. They include credit and collection management, billing, rate processing, service order management, meter management, point of service repository, deposit management, and cash management."

"Changes are coming rapidly in the utilities industry," Gregg added. "Current IT systems simply do not support the capabilities that many utilities now need to survive and compete successfully in a deregulated marketplace. We offer our clients the best in web-enabled relational technology. With SCT Synchro, our clients now have additional options that include affordable, low- risk implementation, which yields a greater return on investment."

SCT's customer relationship management solutions currently support more than 160 energy, utility, and communications clients around the world.

About SCT
SCT is a recognized leader in providing advanced technology solutions designed to meet the global needs of utilities, energy service companies, and communications companies. Its leading-edge software and services enable comprehensive customer aggregation and fulfillment strategies for clients moving aggressively into the age of deregulation.

SCT enables clients to achieve breakthrough results by leveraging e-business solutions. The company's unique and powerful e-business solutions combine application software and services to Deliver benefits rapidly. SCT operates globally, providing specific solutions for four industry markets: education; energy, utility and communications; process manufacturing and distribution; and courts and state and local government. SCT has over 3,400 employees and serves more than 2,800 clients worldwide. The company is headquartered in Malvern, PA. For more information, visit www.sctcorp.com.

The matters discussed in this press release that are forward-looking statements are based on current management expectations that involve risks and uncertainties that could cause actual results to differ materially from those anticipated. Potential risks and uncertainties include, without limitation, the potential growth of the energy, utilities and communications market; the continued market acceptance of SCT's products and services; competitive and pricing pressures in the market for consulting services for energy, utilities and communications companies; SCT's ability to develop and market innovative products and services cost-effectively and on a timely basis; the ability of SCT to attract and retain highly skilled technical, managerial, sales and marketing personnel; general economic conditions; and other risks and uncertainties more specifically set forth in SCT's filings with the Securities and Exchange Commission.

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