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ALPHARETTA, GA., December. 5, 2000 -(BUSINESS WIRE) - iMedeon, Inc., the premier provider of wireless Web applications for mobile workforce management, was selected by Lumbee River Electric Membership Co-operative (EMC) for its iM:Work software suite, enabling integration of Lumbee River's mobile field service information from throughout the enterprise.

In order to grow and strive for better service levels, Lumbee River EMC will implement iMedeon's Web-based mobile workforce management software to optimize field service tasks, increase customer satisfaction, and create competitive advantage.

"Lumbee River's growth and continuous improvement initiatives led us to select iMedeon to decrease service visit costs, leverage our existing investments, increase productivity, and further improve our high levels of customer service," says David Altman, vice president of Engineering and Operations for Lumbee River EMC and vice president of Sandhills Utility Service. "iMedeon's Web-based dispatch, workforce optimization, operational analysis, and wireless communications will undoubtedly help us reach our goals."

Joe Mediate, iMedeon's President and CEO, added, "iMedeon's solutions appeal to organizations, such as Lumbee River EMC, that view their customer's satisfaction as their highest priority. Extending customer service to the field through iM:Work raises customer satisfaction, which differentiates iMedeon's customers from their competitors."

According to Todd Ellis, Operations Manager for the Telecommunications Division of Booth & Associates, consultants to Lumbee River EMC, "In our recent survey of hundreds of electric co-ops across the US, Lumbee River EMC is the first to implement a complete workforce management system, as well as the first rural utility to use a 220 MHz program offered by Cooperative Wireless. This 220 MHz network will appeal to many rural utilities looking for mobile data applications, especially now for workforce management." 220 MHz networks allow quick, complete, and cost-effective wireless coverage that will enable iMedeon to deploy its Web-based, wireless solutions in regions that lack ubiquitous wireless coverage.

The iM:Work software suite will improve communications, raise customer service levels, and optimize mobile work force activities. iMedeon's 100% Web-based software suite increases the effectiveness of field service organizations through faster response and better task completion rates, which result in improved customer satisfaction. Connecting Lumbee River's NISC™ Customer Information System (CIS), UAI™ Outage Management System (OMS), and ESRI™ Geographic Information System (GIS), iM:Work will consolidate work orders and streamline business and decision-making processes. It optimizes and electronically connects field crews with best skills, equipment, spare parts, and proximity to the work location. Since iMedeon's software suite is based upon XML technology, the solution can easily adapt to new initiatives in computing and the Internet, allowing for rapid iM:Work implementation and upgrades.

Lumbee River EMC is a quickly growing utility in North Carolina that is currently planning for a fifty percent (50%) increase in subscribers through Sandhills Utility Services, which will provide all electricity needs to Fort Bragg, the largest military base in the USA, on 160,688 acres and 27,179,459 square feet of building space.

About iMedeon, Inc.:
iMedeon, Inc. is the leading provider of Web-based, wireless applications for mobile workforce management, empowering organizations with solutions for increased productivity, constant communication, and higher customer satisfaction. iM:Work, iMedeon's software suite, dramatically improves cross-organizational performance through field service optimization. Field service performance is a crucial competitive factor for telecommunications, utility, healthcare, and technology industries. iM:Work won a 2000 JAVA Technology Achievement Award for Enterprise Applications. iMedeon's wireless solutions support any mobile network or appliance, such as Web phones, PDAs, and Windows devices. iMedeon clients include Nextel Communications, Powertel, Novamed, JEA, Lumbee River EMC, and Detroit Water & Sewer. For more information, call 770-777-8100 or visit the company's web site at www.iMedeon.com.

About Lumbee River EMC
Through the years, the co-op's goal has been to furnish the most reliable service to members at the lowest possible price. Today, the co-op provides electricity to more than 43,000 members and is a co-founder of the Sandhills Utilities services group providing privatized electric utility operations to Fort Bragg military base. Sandhills Utility Service LLC is a venture of South River EMC, Central EMC, Pee Dee EMC NCEMC, and Lumbee River EMC, with Lumbee River as lead partner. Lumbee serves 43,000 subscribers and plans to serve 20,000 subscribers at Fort Bragg. Lumbee River Electric Membership Corporation is a member owned-business, which is a member of the Touchstone Energy group. It is committed to providing electric and other value-added services that improve the quality of life in the communities we serve. The value-added services include telecommunications services, such as Internet access and paging.

Our dedicated employee team delivers high quality, competitively priced products and services. We are committed to continuous improvement and to make Lumbee River EMC our customer's first choice. The headquarters of Lumbee River Electric Membership is located at 605 East Fourth Avenue, Red Springs, North Carolina 28377. www.lumbeeriver.com

About Booth & Associates, Inc.
Booth & Associates, Inc. is a 40-year old professional firm that specializes in engineering and business consulting services to the electric utility business sector. The company offers services for telecommunications, finance, distribution and transmission, substations, planning, mapping, and field services. The Telecommunications Division offers expert consulting in several major areas including two-way radio systems, fiber optics, microwave, cellular, and wired telephony. The Division is heavily involved in the emerging areas of mobile data, computerized propagation prediction, and 220 MHz radio systems. For more information visit via the web at www.booth-assoc.com.

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