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ORCOM

FOR IMMEDIATE RELEASE
Marisol Konczal, US West Marketing Vetran, Joins Orcom Solutions

DENVER, CO. November 14, 2000 - Orcom Solutions has named Marisol Konczal, who formerly led marketing efforts for U S WEST (now Qwest), as Director of Marketing. Orcom is the leading Application Service Provider (ASP) of customer care and billing solutions to the utility and energy industries.

As Director of Marketing, Konczal will be responsible for leading Orcom’s branding, advertising, marketing and communications initiatives as the company expands its presence in the North American utility marketplace.

"We are excited about the experience, talent and energy Konczal brings to our team," said Mark Crapeau, Orcom Executive Vice President of Sales, Marketing and Business Development. "We look forward to taking our marketing efforts to a new level that supports the phenomenal growth taking place in the ASP marketplace."

While at U S WEST, Konczal oversaw marketing and communications strategy for the company’s Small Business and Consumer Group, launched VDSL and DSL product lines in key markets and managed the product and branding team.

Konczal’s background also includes having served as Director of Marketing for a TCI subsidiary and for Citigroup/Diners Club. She holds a master’s degree in organizational management and a bachelor’s degree in public relations from the University of Southwestern Louisiana.

About Orcom Solutions:
Orcom Solutions, Inc., is the premier Application Service Provider (ASP) of billing and customer care solutions, systems integration and outsourcing services to the utility and energy industry. With more than 1.2 million outsourced bills, Orcom is the largest ASP for utility and energy bills in the industry. Headquartered in Bend, Oregon, with an office in Denver, Colorado, and a service delivery facility in Scottsbluff, Nebraska, Orcom currently has more than 530 employees. Orcom is a LiveWire Utilities company. LiveWire is a diversified software and Internet company focused on business-to-business and mission critical software and products and services for media, telecom, utility, and Internet companies.

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