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SAN ANTONIO, TX, November 14, 2000 - billserv.com, Inc. (Nasdaq: BLLS), the leading electronic bill presentment and payment service bureau, today announced it has signed a long-term agreement to provide an electronic bill presentment and payment (EBPP) system for Alameda Power & Telecom, (Alameda), a department of the City of Alameda, that will allow Alameda todistribute its customers' bills via the Internet within the next several months.

The new EBPP system will enable Alameda Power & Telecom's customers toview and pay their bills at a variety of front-ends such as banks, portals and billing aggregation sites including bills.com, billserv's own bill payment portal. billserv.com currently has agreements with every major billing consolidator including CheckFree, TransPoint, Bank of America, Spectrum, MasterCard RPPS, Paytrust, CyberBills, and BillingZone, giving companies and customers a wide selection of Web sites to Deliver, view, pay, and manage bills.

billserv.com's end-to-end EBPP solution will include processing Alameda Power & Telecom's customer billing data, delivering it to Billing consolidators, and then processing customer payments back toAlameda.

"We're delighted to be working with Alameda Power & Telecom in developing and implementing its first EBPP solution," said Michael Long, chairman and CEO of billserv.com. "Alameda Power & Telecom fits well with our service bureau model, and we look forward toenabling their customers toview and pay their electric utility bills online."

"Electronic bill payment services allow a customer focused organization such as Alameda to expand upon its tradition of customer service by offering Internet based transactions in a safe, secure and reliable environment", said Terry Ambrose, customer service manager of Alameda Power & Telecom. "Our arrangement with billserv.com will allow us to Deliver to our customers all of the advantages the Internet has to Offer".

In signing Alameda, billserv.com now has 33 biller relationships contracted representing 50 billers. billserv.com's customer base totals approximately 2.3 billion paper bills annually, which equates to11.5 % of all paper bills produced in the U.S. each year. Of the 50 billers, 24 are in a production environment stage with the remaining 26 in various stages of implementation.

About Alameda Power & Telecom
Alameda Power & Telecom was founded in 1887 and is one of the oldest operating electric utilities in the world. Alameda Power & Telecom distributes electrical services tomore than 32,000 customers of the island city of Alameda, located in the heart of the metropolitan San Francisco Bay area, and is rapidly expanding its consumer reach toinclude internet and telecommunications services.

About billserv.com, Inc.
billserv.com, Inc. is the leading electronic bill presentment and payment service bureau that provides billers with a turnkey outsourcing solution for presenting bills toconsumers for payment on the Internet. billserv.com serves an intermediary role between billers and bill aggregators by consolidating customer billing information from multiple billers, and then securely delivering it toaggregators. billserv.com has five product offerings: eServ(SM), Internet billing clearinghouse services for EBPP; ePublishing(SM), electronic publishing services for online statement delivery; eCare(SM), an interactive customer care center operation; eConsulting(SM), professional consulting services for billing organizations offering in-house bill presentment; and ASP Gateway Services, a service that provides billers who already have an in-house EBPP system with limited distribution points, a solution to Deliver e-bills tovirtually any distribution point across the Internet. billserv.com also owns bills.com, the first Internet portal dedicated toEBPP, where consumers can pay all their bills electronically. Additionally, billserv.com is CheckFree's first Certified Premier Partner.

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