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CONTACT INFORMATION
FOR IMMEDIATE RELEASE
Brownsville Utility Selects Cayenta
Revenue Cycle Management Platform as eBusiness Solution
SAN DIEGO, CA., November 6, 2000 /PRNewswire/ - Cayenta,
a subsidiary of the Titan Corporation (NYSE: TTN) and a Total Service
Provider of e-business infrastructure solutions, today announced
that the Brownsville Public Utility Board (BPUB) has selected Cayenta's
revenue cycle management solution, UtilityManager, to replace its
legacy customer information system (CIS). Cayenta was selected as
the vendor of choice over competition that included SCT and PeopleSoft.
Cayenta will provide BPUB with the latest in CIS features and functionality,
including the option of eCommerce solutions for its customers. Cayenta's
UtilityManager is a complete utility billing, customer information
and eCommerce solution for municipal and privately owned utilities.
Located along the northern bank of the Rio Grande on the United
States Mexican Border, Brownsville, Texas is a center for technology,
industry and distribution. The Brownsville Public Utilities Board,
(BPUB) was created by a referendum of city voters in 1960, and has
provided low-cost reliable, electric, water and sewer utility services
to Brownsville-area residents for over forty years.
"We began looking for a new solution because the legacy systems
we have in place for customer service and billing are not flexible
enough to Handle the needs of a deregulated environment. Cayenta's
UtilityManager solution not only provides us with the latest in
technologies for CIS and billing but was developed to Handle the
needs associated with a municipal utility. The system's emphasis
on rates, billing, collections and service orders, along with easy
to use inquiry screens, showed us that Cayenta has done their homework
in developing a solution for this industry. This is a system that
will not only meet our current needs for the existing business processes,
but provides us with the capabilities to expand into eCommerce to
Handle the types of business transactions our customers are coming
to expect," said Eddy Hernandez, Director of Customer Service
for the Brownsville Public Utility Board.
"We are proud towelcome Brownsville to our family of customers,"
said Mike Gardner, Vice President of Development and General Manager,
Cayenta Revenue Cycle Services Group. "With Cayenta's UtilityManager,
our customers are able to meet the challenge of integrating the
Web with traditional billing, while maintaining the highest level
of customer service. UtilityManager offers a highly flexible foundation
product that allows our clients to add on components as the utility
market and their customers dictate."
About Cayenta
Cayenta, a Total Service Provider (TSP), provides software applications
and services to Customers to Solve specific business problems. These
services include providing information technology and business consulting
services as well as the implementation, operation and support of
software applications. Cayenta's Corporate Headquarters and Network
Operations Center is in San Diego, California, with regional offices
in Vancouver, British Columbia; Reston, Virginia; Orlando, Florida;
and Salt Lake City, Utah; with service offices across the United
States. Cayenta delivers solutions to clients in the retail, manufacturing,
trade-media, transportation and logistics and utility industries.
About Titan
Headquartered in San Diego, California, The Titan Corporation creates,
builds and launches technology-based businesses, offering innovative
technical solutions. Three of Titan's four core businesses develop
and deploy communications and information technology solutions and
services. In addition, Titan markets the leading technology for
the electronic pasteurization of food products and is continually
identifying promising technologies suitable for commercialization.
The company has 7,600 employees, annualized sales of approximately
$1.1 billion and total backlog in excess of $2.2 billion.
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