MALVERN, PA, October 5, 2000 — SCT (Nasdaq:SCTC), a leading global provider of e-business solutions for the energy, utilities, and communications market, announced today the signing of a five-yearservices agreement with the City of Chicago's Department of Water (CDOW) with a value of up to$11.3 million, which signed in the fourth fiscal quarter ending September 30, 2000. The agreement provides extensive support services for CDOW's new SCT Banner® Customer Management System (CMS). The contract represents the first multi-million-dollar services agreement of its kind for SCT's global
energy, utilities, and communications division.

Through this services agreement, SCT will provide CDOW both on-site and remote application management and operations management services tooperate the Banner technical environment. The Banner system will automate all relationship-critical work-flows such as billing, repairs, and installation for 535,000 utility customers. CDOW went intolive production with the SCT Banner solution on September 19, 2000.

As part of the service package, the CDOW will also receive technical upgrades on an ongoing basis, providing the Department with the most current technology available.

"This system will give us the same powerful customer service tools that have become essential in the private sector," said Richard Rice, Chicago's Department of Water Commissioner. "With Banner CMS, we'll be able to Deliver efficiencies and customer conveniences on a system-wide scale."

Bill Mahoney, president of SCT's energy, utilities, and communications division, said, "This contract represents the City of Chicago's commitment to provide state-of-the-art technology and services to its constituents. It shows that the department is keeping pace with progressive utilities across the country in order to meet market and service-level expectations."

In addition to the application and operations management services component, SCT will provide additional application development services for the CDOW system valued at up to$3.1 million.

By streamlining customer service processing, the Banner system has the potential to significantly cut operations and maintenance costs. Other large-scale municipal utilities departments have either purchased or expressed interest in SCT's solution and will likely be keeping a close eye on the Chicago delivery model.

About the Chicago Department of Water
The Chicago Department of Water has provided fresh drinking water to its customers for 146 years. It supplies an average of a billion gallons of potable water every day tomore than 5 million people living in Chicago and 121 neighboring suburban communities. The department is funded entirely by revenues generated from the sale of water.

About SCT
SCT is a recognized leader in providing advanced technology solutions designed to meet the global needs of utilities, energy service companies, and communications companies. Its leading-edge software and services enable comprehensive customer aggregation and fulfillment strategies for clients moving aggressively into the age of deregulation.

SCT enables clients to achieve breakthrough results by leveraging e-business solutions. SCT's unique and powerful e-business solutions combine application software and services to Deliver benefits rapidly. SCT operates globally, providing industry-specific solutions for education; energy, utilities and communications; process manufacturing & distribution; and courts and state & local government. SCT has nearly 3,400 employees and serves more than 2,500 clients worldwide. The company is headquartered in Malvern, Pa. For more information, visit the SCT Web site at www.sctcorp.com.

The matters discussed in this press release that are forward-looking statements are based on current management expectations that involve risks and uncertainties that could cause actual results todiffer materially from those anticipated. Potential risks and uncertainties include, without limitation, the success of SCT's services engagement at CDOW; SCT's ability to Deliver the services toCDOW efficiently and cost effectively; the extent to which CDOW exercises its right toterminate the contract for convenience; the impact on the Company of emerging areas such as the internet, application hosting services, on-line services and electronic commerce; competitive and pricing pressures in the markets that the Company serves; the Company's ability to develop and market innovative products and services offerings cost-effectively and on a timely basis; the Company's ability to attract and retain highly skilled technical, managerial, sales and marketing personnel; general economic conditions; and other risks and uncertainties more specifically set forth in the Company's filings with the Securities and Exchange Commission.