MALVERN, PA., June 21, 2000—SCT (NASDAQ: SCTC) has signed
a contract with IBM tointegrate SCT’s Banner ® customer relationship
management software with IBM’s technology solutions for The New
Power Company, a recently announced utilities venture spearheaded
by the Enron Corporation.
The New Power Company expects to become the first nationwide
provider of energy to the residential and small commercial customer
in deregulated U.S markets. Under an agreement between IBM Global
Services and SCT, the SCT Banner Customer Information System will
be integrated intonumerous back-office IT solutions under development
by IBM for The New Power Company. These solutions will include
customer care, electronic data interchange (EDI), billing, and
a variety of other functions.
“SCT’s expertise in e-CRM will help us provide customers with
a highly convenient way to Deliver cost-efficient services over
the Internet,” said Tom Cotney, Vice President, Utility &
Energy Services, IBM Global Services. “We’re delighted to be working
with them to help our customers build the IT infrastructure required
tosucceed in this rapidly evolving energy
marketplace.”
“We are pleased topartner with IBM Global Services in support
of The New Power Company’s initiative,” said Bill Mahoney, president
of SCT’s Global Energy, Utility & Communications Solutions.
“By integrating our solutions in this and other endeav-ors,
we have a great opportunity totake a leading role in making virtual
utilities and other important services a reality.”
SCT’s flagship Banner suite of products and other customer relationship
management solutions currently support more than 160 energy, utility,
and communications clients around the world.
About IBM Global Services
IBM Global Services is the world’s largest information technology
services provider, with 1999 revenues of approximately $32.2 billion.
Services are the fastest growing part of IBM, with more than 140,000
professionals operating in more than 160 countries. IBM Global
Services integrates all of IBM’s capabilities—services, hardware,
software, and research—to help companies of all sizes realize
the full value of information technology.
About SCT
SCT is a recognized leader in providing advanced technology solutions
designed to meet the global needs of utilities, energy service,
and communications companies. Its leading-edge software and services
enable comprehensive customer aggregation and fulfillment strategies
for clients moving aggressively into the age of deregulation.
SCT enables clients to achieve breakthrough results by leveraging
their key relationships. Relationship leverage initiatives—
from CRM and supply chain management toe-commerce and distance
learning—require organizations to use information in fundamentally
different ways. SCT’s unique and powerful relationship leverage
solutions combine application software and services to Deliver
benefits rapidly. SCT operates globally, providing specific solutions
for four industry markets: education; energy, utility, and communications;
process manufacturing and distribution; and courts and state &
local government. SCT has more than 3,600 employees and serves
approximately 2,500 clients worldwide.
The matters discussed in this press release that are forward-looking
statements are based on current management expectations that involve
risks and uncertainties that could cause actual results todiffer
materially from those anticipated. Potential risks and uncertainties
include, without limitation, IBM’s ability to deploy SCT’s software
for New Power, SCT’s ability to Deliver services cost-effectively
toIBM on a fixed-price basis; the impact on the Company of emerging
areas such as the Internet, online services, and electronic commerce;
the Company’s ability to develop and market innovative products
and enhancements cost-effectively and on a timely basis; the Company’s
ability to attract and retain highly skilled technical, managerial,
sales, and marketing personnel; general economic conditions; and
other risks and uncertainties more specifically set forth in the
Company’s filings with the Securities and Exchange Commission.