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News 2000

 

CONTACT INFORMATION

SCT
www.sctcorp.com


FOR IMMEDIATE RELEASE
SCT to provide IBM with Software Solutions for the New Power Company

MALVERN, PA., June 21, 2000—SCT (NASDAQ: SCTC) has signed a contract with IBM tointegrate SCT’s Banner ® customer relationship management software with IBM’s technology solutions for The New Power Company, a recently announced utilities venture spearheaded by the Enron Corporation.

The New Power Company expects to become the first nationwide provider of energy to the residential and small commercial customer in deregulated U.S markets. Under an agreement between IBM Global Services and SCT, the SCT Banner Customer Information System will be integrated intonumerous back-office IT solutions under development by IBM for The New Power Company. These solutions will include customer care, electronic data interchange (EDI), billing, and a variety of other functions.

“SCT’s expertise in e-CRM will help us provide customers with a highly convenient way to Deliver cost-efficient services over the Internet,” said Tom Cotney, Vice President, Utility & Energy Services, IBM Global Services. “We’re delighted to be working with them to help our customers build the IT infrastructure required tosucceed in this rapidly evolving energy
marketplace.”

“We are pleased topartner with IBM Global Services in support of The New Power Company’s initiative,” said Bill Mahoney, president of SCT’s Global Energy, Utility & Communications Solutions. “By integrating our solutions in this and other endeav-ors,
we have a great opportunity totake a leading role in making virtual utilities and other important services a reality.”

SCT’s flagship Banner suite of products and other customer relationship management solutions currently support more than 160 energy, utility, and communications clients around the world.

About IBM Global Services
IBM Global Services is the world’s largest information technology services provider, with 1999 revenues of approximately $32.2 billion. Services are the fastest growing part of IBM, with more than 140,000 professionals operating in more than 160 countries. IBM Global Services integrates all of IBM’s capabilities—services, hardware, software, and research—to help companies of all sizes realize the full value of information technology.

About SCT
SCT is a recognized leader in providing advanced technology solutions designed to meet the global needs of utilities, energy service, and communications companies. Its leading-edge software and services enable comprehensive customer aggregation and fulfillment strategies for clients moving aggressively into the age of deregulation. SCT enables clients to achieve breakthrough results by leveraging their key relationships. Relationship leverage initiatives—
from CRM and supply chain management toe-commerce and distance learning—require organizations to use information in fundamentally different ways. SCT’s unique and powerful relationship leverage solutions combine application software and services to Deliver benefits rapidly. SCT operates globally, providing specific solutions for four industry markets: education; energy, utility, and communications; process manufacturing and distribution; and courts and state & local government. SCT has more than 3,600 employees and serves approximately 2,500 clients worldwide.

The matters discussed in this press release that are forward-looking statements are based on current management expectations that involve risks and uncertainties that could cause actual results todiffer materially from those anticipated. Potential risks and uncertainties include, without limitation, IBM’s ability to deploy SCT’s software for New Power, SCT’s ability to Deliver services cost-effectively toIBM on a fixed-price basis; the impact on the Company of emerging areas such as the Internet, online services, and electronic commerce; the Company’s ability to develop and market innovative products and enhancements cost-effectively and on a timely basis; the Company’s ability to attract and retain highly skilled technical, managerial, sales, and marketing personnel; general economic conditions; and other risks and uncertainties more specifically set forth in the Company’s filings with the Securities and Exchange Commission.

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