CONTACT INFORMATION

ENGLEWOOD, CO., June 10, 2000 - Frank Solutions, Inc. has been selected by the City of Minneapolis Utility Department to implement the TelePath Interactive Voice Response (IVR) and Interactive Web Response (IWR) system. The TelePath IVR system will provide automated Self-Service Technology for the Utility's customers. Customers will be able to check on account information on a 24 hour a day basis. In addition, Customers will be able to make direct payments using credit card via telephone and the Internet moving the City of Minneapolis into a true E-commerce environment. TelePath will be fully integrated with the City of Minneapolis' Utility Customer Information System to provide real time access to Customer accounts. TelePath is delivered on a Windows NT platform for the City of Minneapolis using industry standard components.

" The City of Minneapolis represents yet another high-profile client that has chosen FSI as its IVR and IWR vendor", said Bruce Frank, President/CEO, " This selection is example that TelePath does provide the most technically advanced solution at an affordable cost for the Utility and City Government marketplace. The Return on Investment for the City of Minneapolis will be realized in a very short time period."

Frank Solutions, Inc. is a national leader in providing Windows NT based Customer Relationship Management technologies. The TelePath solution encompasses Interactive Voice Response (IVR), Interactive Web Response (IWR), and Computer Telephony (CTI). The TelePath system maintains applications specifically designed for Call Center and Customer Service departments. Frank Solutions provides all professional services for the TelePath system including Project Management, System Design, Professional Voice Recording, Customer Programming, Installation and Support. TelePath is designed in increase the level of service while reducing overall operating expenses for any Call Center or Customer Service Department.

# # #