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CONTACT INFORMATION
Utilipro
www.utilipro.com
UtilConnect.com
www.utilconnect.com
FOR IMMEDIATE RELEASE
UtilConnect.com and Utilipro Announce
Strategic Partnership to Serve the Energy Industry
ATLANTA, GA., May 26, 2000/PRNewswire/--, UtilConnect.com
and Utilipro, Inc., today announced a strategic partnership to Offer
end to end transaction processing, self service and e-CRM (customer
relationship management) solutions to the regulated and unregulated
energy industry players. UtilConnect.com is a fast growing Atlanta
based application service provider focusing on internet-native self-service
and e-CRM solutions. Utilipro, Inc., is a subsidiary of AGL Resources
(the holding company for Atlanta Gas Light) serving the energy industry
with full service outsourcing of back office functions.
Through this partnership, both companies will be offering a wide
menu of options for energy providers nationwide from low cost e-business
solutions to full service outsourcing of their front and back office
functions. UtilConnect.com's internet-native technologies range
from metering solutions, self service systems, real time billing
and e-CRM front office solutions. Utilipro offerings range from
superior back office, call center, billing, exception management
functions and a state of the art data center capable of handling
high volume, high speed internet traffic. This partnership will
enable customers to conduct business online at the lowest cost.
It is an efficient and cost effective customer care solution that
will enable energy providers to enjoy a strategic e-business advantage
at the lowest cost in the industry. Utilipro serves the California,
Georgia, New Jersey and the Pennsylvania markets including the largest
energy marketer in the southeast. UtilConnect.com serves a portfolio
of energy clientele in the Pennsylvania, Georgia and the Texas markets.
Under the terms of the relationship, both UtilConnect.com and Utilipro
will bring an enhanced menu of options to their respective clientele.
UtilConnect.com's technology will enable Utilipro to provide lower
cost technology options to its clients while Utilipro's scale and
facilities will offer the upper end outsourcing solutions toUtilConnect.com's
clientele. The combination of technology and services will provide
the lowest cost e-business strategic advantage to the energy marketplace.
"From our names to our strategies, the similarities and the
complementary nature of products and services offered, this is a
partnership that was meant to be. UtilConnect.com's internet-native
technology offerings give our clientele the lowest cost but highly
scalable advantage.", said J. Andy Hopkins, President of Utilipro.
"We will be deploying e-business solutions across the board
in the next few months, giving our clientele the e-business strategic
advantage at the lowest cost".
"We are pleased that this partnership can present the lowest
transaction cost advantage to our clientele. Utilipro has been through
the fire of serving the California, Georgia, Pennsylvania and New
Jersey marketplaces. The combination of their experience and scale
combined with our internet-native technology and cross industry
background will give the energy space the cost advantage that has
been missing. This partnership is very like the Star Alliance within
the air travel industry. We look forward to adding unprecedented
value to our clients, our stakeholders and the industry. This gives
us the ability to Offer a unique unconditional 120 day up time guarantee
at half the cost of comparable offerings prevalent in the industry.
We look forward to serving the deregulating energy industry with
our web-native suite of solutions", says Uday Karra, Chairman
& CEO of UtilConnect.com.
"Having shepherded the Georgia deregulation and being close
to both the companies since their inception, it gives us great pleasure
to bring the depth and breadth of offerings, experiences and pedigree
of the partnership to the benefit of the energy industry",
commented Rick Woodward, President and COO of UtilConnect.com. "We
see the problem in the industry as the current offerings' lack of
scalability downward to fit the small players and the lack of cost
effectiveness on the upward scalability for the big players. The
exciting part of this partnership is the ability to scale the offerings
and costs both downwards and upwards".
Several of the partnerships' offerings (self service, billing and
e-CRM solutions) will be deployed for various clients over the next
few weeks.
About Utilipro, Inc.
Utilipro, Inc., based in Atlanta, is an industry leader in outsourcing
for both regulated and unregulated utility markets. Established
in 1998, Utilipro offers Customer Management Services (enrollment,
billing, call center) and implementation consulting designed to
provide the highest levels of service for the customer base. Utilipro
is a privately held company with AGL Resources (parent of Atlanta
Gas Light Company, the largest gas distribution company in the southeastern
United States) as the majority shareholder.
About UtilConnect.com
UtilConnect.com is an application service provider delivering the
first web-native suite of software products (self-service, transaction
exchange, billing and e-CRM) for the deregulating energy industry
that allows utilities and energy marketers to perform at peak levels,
paid for entirely through transaction fees.
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