CONTACT INFORMATION

ANDOVER, MA., April 28, 2000 /PRNewswire/ - On June 27-29, 2000, DCI will hold its Customer Relationship Management (CRM) Conference & Exposition at the Hynes Convention Center in Boston. This is the largest CRM event in the world, and will be co-located with DCI's eCustomer Conference and Exposition.

DCI's all-new CRM in Boston will featured over 60 chair, keynote, and best practice addresses. Chair addresses will be given by: Barton Goldenberg, president, ISM, Inc.; Tim Bajarin, president, Creative Strategies, Inc.; Aaron Zornes, executive vice president and service director, application delivery strategies, META Group; Tom Kippola, managing partner, The Chasm Group; and Patick Bultema, president, The Bultema Company.

Keynote addresses will be made by: Tom Siebel, chairman and CEO, Siebel Systems; Craig Johnson, CIO, Neighborhood Health Plan; Ron Rose, vice president, corporate strategies & operations, priceline.com; David Fowler, vice president of marketing, Silknet Software, Inc.; Lawrence Bell, senior manager, US pharmaceuticals - information, Pfizer Pharmaceuticals; Mikael Wipperfeld, vice president, data warehousing marketing, Ardent Software, Inc.; Avi Gusman, managing director, data warehousing, Fleet Boston Financial; Douglas Hackney, president, Enterprise Group, Ltd.; Jeremy Jaffe, vice president of ecommerce, Liberty Financial; and Eric Golin, CTO , BroadVision, Inc.Best practice sessions will be offered by executives from: Neighborhood Health Plan; priceline.com; Silknet Software, Inc.; Pfizer Pharmaceuticals; Ardent Software, Inc.; Fleet Boston Financial; Liberty Financial; BroadVision, Inc.; MITI; Unica; Things Remembered, Inc.; FutureNext Consulting, Inc.; Davis Vision; Cambient; GTE Internetworking; ServiceSoft Technologies, Inc.; Legato Systems; OnDemand, Inc.; FairMarket; eGain; cozone.com; 3Com; Promptu; Bear Stearns; Support.com; Intel; GTE Laboratories Incorporated; Perdue Farms, Inc; Thinque Systems; Nextel Communications; iMedeon, Inc.; Canon; and Broadbase.

Prominent features of the CRM event will be the vertical industry spotlights, specially grouped sessions that address the needs of specific industries. In Boston, the featured industries will be high tech and healthcare. In addition, DCI will present Partner Relationship Management (PRM) 2000, a program specifically for channel management within the CRM market. Co-sponsored by Frontline Solutions, this program will present cutting-edge channels strategies.The exposition will have over 100 vendors displaying their technology solutions. It will also feature several free keynote presentations, Symposium 2000, and the Customer Interaction Center Pavilion.toregister for this event, or for more information, call (978) 470-3880, or visit www.crmevent.com.

About DCI:
DCI is the largest U.S.-based producer of information technology conferences, trade shows, and expositions, and a leading worldwide provider of high technology education. DCI's Customer Relationship Management Conference and Exposition is the industry's foremost event addressing the technologies and strategies that are shaping the future of business. The company conducts the highest profile technology shows for users and professional developers of information technology. DCI has attracted more than a million IT and business professionals in the last decade. For more information, visit the DCI Web site at www.dci.com.