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CONTACT INFORMATION
FOR IMMEDIATE RELEASE
Peace Software Announces the Release
of Energy Version 5.3
New Browser User Interface
deployment provides unprecedented technological edge and supports
full-production Oracle
ATLANTA, GA., March 28, 2000 - Peace Software today announced
its new version of the Peace Energy System, Version 5.3. Version
5.3 contains new usability features tested and certified by third
party firm Human Factors, as well as BEA's WebLogic server, which
promotes an open, scalable architecture. The new release provides
full production support for Oracle Version 8i.
Peace’s object-oriented architecture is enabled by BEA WebLogic,
which allows users to develop and integrate objects, reuse them
in new systems and deploy across a broad range of hardware, operating
systems and database platforms.
New features in Energy Version 5.3 include:
- New object-oriented design for browser-based user interface
using Sun’s Enterprise Java Beans and CORBA, providing increased
performance and scalability
- Streamlined applications, resulting in efficiency gains in object
creation and improved online response times for customer service
representatives (CSRs)
- New interfaces for bill print, IVR/CTI call handling, customer
payments and service delivery points
- XML support for retail market interface and business-to-business
integration
- Improved online help facilities to Reduce the amount of time
required for product training
- Full BUI transaction processing screens, including online billing
and reversals
- New retail e-commerce functionality using Java Server Pages
(JSP), providing increased competitive advantage in the retail
market
"A key differentiator of the Peace solution is its unique
browser-user interface (BUI), which allows customers and energy
customer service representatives to interact with the software in
an intuitive and natural way," said Brian Peace, chief executive
and founder, Peace Software. "BUI is considered state-of-the-art
in software design, and the Peace Energy solution is the only proven
enterprise application available to Offer this feature. Now Peace
has expanded its BUI functionality, allowing even greater customer
service representative ease of use."
As competition increases through deregulation of the industry throughout
North America, energy companies are turning to the Internet to service
customers more effectively. Peace has recognized this for years
and continues to improve its products and services to enable energy
retailers to Offer superior customer service and improve profits.
About Peace Software
Peace Software International develops and implements the Energy
Customer Information System for gas, electric, and water utilities.
Peace’s systems are web browser-based solutions that operate on
open hardware and relational databases. Peace’s experience around
the world in deregulated markets uniquely enables the company to
provide competitive advantage to Customers. Additional information
about Peace is available at www.peace.com.
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