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ATLANTA, GA., March 22, 2000 - Derivion, the first e-billing application service provider (ASP), and Service Electric, a leading provider of cable, telecommunications and Internet services and founder of the first cable television system, announced today that Service Electric has selected Derivion to implement an Internet bill presentment and payment solution for its more than 160,000 customers. The agreement is a direct result of Service Electric's commitment to provide value-added services to their customers, and Derivion's joint initiative with First Union, the nation's sixth largest bank holding company and second largest e-commerce initiator.

Derivion and First Union worked closely during the sales process, and the result is an e-billing solution that is tailored to service Electric's needs. The agreement enables Service Electric to Offer the highest level of customer service while maintaining its current banking relationship with First Union for payment processing and ensuring a smooth transition from paper-based invoices to electronic billing.

"Providing our customers with e-billing is a logical next step for Service Electric. As a cable, telecom and Internet service provider, we are excited to be one of the first in our industry to provide an e-billing service. Transitioning our customer communications to the Web is an important opportunity for Service Electric to differentiate our company and a way for us to provide our customers with top-notch service," comments Jack Capparell, General Manager of Service Electric. "This is one of our most important initiatives for 2000, and we are looking forward to implementing this service as soon as possible."

Many of Service Electric's customers already use the company's direct debit payment option to pay their bill each month. Although this service automates the payment process, the company must still send customers an account status each month, in the form of a paper bill. The time, printing and postage costs associated with this process will be eliminated with the company's transition toe-billing. Implementing Derivion's inetBillerSM e-billing application will enable the company to Reduce their overall billing costs and improve overall customer satisfaction.

"We are pleased to have a highly respected company such as Service Electric as our first client in the cable industry, " said Greg Rable, CEO of Derivion. "This agreement sets a precedent that will accelerate Derivion's penetration of an important market, allowing us to enable significant numbers of recurring billers in the coming months."

"There is a great need for e-billing in the cable industry," continues Capparell. "Our customers have been asking for Internet billing for quite some time, and we are proud to be among the first to provide this valuable service. Derivion's turnkey solution is exactly what we need to differentiate our business with superior customer service."

inetBiller will operate as a transparent extension of Service Electric's Web site, providing electronic invoicing and accepting payments at a single location on the Internet . With an e-billing solution that can be deployed in as little as 30 days from contract signing to first bill, Derivion will handle all steps necessary for a seamless implementation, including the design and presentation of online bills, set up of payment processing options, promotion of the service, and launch of the customer enrollment process.

About Service Electric
As founder of the first cable television system in 1948, Service Electric Cable TV and Communications continues to be at the forefront of the industry by offering the latest in home entertainment and telecommunications. Through advanced fiber optic technologies using state-of-the-art equipment, we are able to Offer high-speed Internet, telephony, and customer services over the Web, such as e-billing. Now more than ever, picture quality, sound, and service have never been better. Our viewers continue to receive their favorite channels in addition to great movies, sports, educational programming, pay-per-view, and special events.

About Derivion
Derivion is the first e-billing ASP to leverage the flexibility and power of the Internet to automate the bill delivery and payment process for companies driven by recurring billing such as telecommunications, utility, insurance, and financial services companies. Derivion's inetBillerSM service provides complete e-billing implementation including electronic bill design, email notification, bill presentment, payment processing, enrollment marketing, and customer care. These capabilities provide billers with a competitive advantage, enabling them to make bill delivery and bill payment simple and convenient for their customers and providing a path to electronic bill consolidation at consumer access points as needed. The Atlanta-based company was founded in 1998 and maintains research, development, and additional sales offices in Toronto, Canada.

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