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CONTACT INFORMATION
Siebel Systems
www.siebel.com
Peace Software
www.peace.com
FOR IMMEDIATE RELEASE
Peace Software Teams with Siebel
Systems to Deliver Web-Based Customer Service Solution for the Deregulated
Energy Market
Peace Joins the Siebel Alliance
Program as a Software Partner
ATLANTA, GA., March 13, 2000 - Peace SoftwarePeace Software,
the leading provider of web-based customer information systems (CIS)
for the deregulated energy market, and Siebel Systems, Inc. (Nasdaq:
SEBL), the world's leading supplier of eBusiness application software,
today announced an alliance to provide the energy market with a
complete web-based customer service management system.
As competition increases through deregulation of the industry nationwide,
energy companies are relying on the Internet in order to service
customers more effectively. "Fourteen states have already opened
up their energy markets to competition, and utility companies are
looking to service their customers over the Internet to Reduce corporate
costs and improve customer service," said Patrick Hodges, utilities
analyst, Frost and Sullivan. "Peace's Energy CIS, which recently
was awarded the Frost and Sullivan 1998 Market Engineering Entrepreneurial
Company Award, and Siebel eEnergy offer a powerful solution for
utility companies looking to Upgrade their IT systems to compete
in today's market."
Peace Software has joined the Siebel Alliance Program as a Software
Partner and will integrate its web-based CIS, Energy, with Siebel
eEnergy to Offer the energy industry a complete customer information
management solution.
Energy offers advanced customer management and billing functionality
for deregulated needs, including integrated enrollments, trading,
settlements and profitability analysis, all driven by a 3-D web
browser. Siebel eEnergy provides companies with integrated sales,
marketing, service and eCommerce applications to manage customer
relationships. In combination, the products will offer utility companies
and energy providers the full complement of customer servicing capabilities
and enable them to better compete in a deregulated market.
"Siebel eEnergy and Peace's Energy CIS, offer a compelling,
state-of-the-art solution for the energy market," said Jim
McCray, director, Siebel Communications and Energy. "In addition
to technical collaboration, we will team with Peace on sales and
marketing opportunities to leverage both companies' experience in
web-based solutions, the energy industry and deregulation."
"With more than 8 years of experience in the deregulated utility
market worldwide, Peace's Energy CIS system is the market leader
for web-based customer service," said Brian Peace, chief executive
and founder, Peace Software. "Our alliance with Siebel Systems
will expand the breadth of technology and services we offer our
mutual customers, enabling them to more efficiently and cost-effectively
manage their customer relationships to remain competitive in a deregulated
environment."
About Peace Software
Peace Software develops and implements Energy, the Customer Information
System for deregulated utilities. Peace’s systems are web browser-based
solutions that operate on open hardware and relational databases.
Peace’s experience around the world in deregulated markets uniquely
enables the company to provide competitive advantage to Customers.
Additional information about Peace is available at www.peace.com.
About Siebel Systems
Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider
of eBusiness applications software. Siebel Systems provides an integrated
family of eBusiness application software enabling multi-channel
sales, marketing and customer service systems to be deployed over
the Web, call centers, field, reseller channels, retail and dealer
networks. Siebel Systems' sales and service facilities are located
in more than 28 countries. For more information, please visit Siebel's
Web site at www.siebel.com.
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