|
|
|
CONTACT INFORMATION
Advanced Contact Solutions
www.acspacific.com
FOR IMMEDIATE RELEASE
Advanced Contact Solutions, Inc. Announces
Agreement with Clickrebates.com to provide Customer Serice Support
to Clickdough
TORRANCE, CA., January 6, 2000 - Advanced Contact Solutions,
Inc., ("ACS") an Outsource Provider of Internet based
Customer Service, announces today the agreement with ClickRebates.com,
the first Consumer-to-Business (C2B) company to empower and reward
members for using the web. ClickRebates.com develops and manages
permission-marketing programs for the public and, on an OEM basis,
selects business partners including charitable groups and Internet
Service Providers.
"We are pleased to Support the ClickRebates.com network by
providing web-enabled customer service toClickDough and its members,"
says Kenneth Bone, President & CEO of ACS. "ACS provides
scalable solutions that encompass global support issues in a timely
manner," says Rick Lowe, Vice President of Customer Support
for ClickRebates.com.
About ACS
ACS provides 24-hour e-mail, live chat and 1-800 customer support,
using state-of-the-art technology and multi-lingual staff toroute,
track, escalate, and report on email and other forms of customer
contact. ACS has the ability to Support all inbound and outbound
inquiries. In addition, ACS provides overflow and/or after hour
support at a fraction of the cost of US based competition. Services
include inquiries from sales, technical help desk, product information,
collections, product fulfillment, customer care for key accounts,
and more. Advanced Contact Solutions, Inc. has offices in California,
Philippines, and Malaysia.
About ClickDough
ClickDough is part of the ClickRebates.com network. It acts on behalf
of its members by matching advertising and other e-commerce opportunities
with its members' interests and sharing with them the e-commerce
benefits and advertising revenues.
About ClickRebats.com
ClickRebates.com was formed in 1999 when a couple of Stanford graduates
realized the dynamics of Web browsing and Web advertising by empowering
Web consumers. ClickRebates.com is based in Santa Clara, California.
ClickDough is currently being marketed in the Boston and Los Angeles
test markets.
# # #
|
|
