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News 1999

 

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SCT
www.sctcorp.com


FOR IMMEDIATE RELEASE
SCT and Enlogix CIS Announce Six Total Canadian Implementations
Billing More than 3,000,000 Customers with SCT Banner® Customer Management System Westcoast Energy Subsidiaries and Others Utilize SCT Banner® to Leverage Customer Relationships

MALVERN, PA, November 30, 1999 - SCT (Nasdaq: SCTC), a leading provider of advanced software solutions for utilities, energy service providers, and communications companies, and Enlogix CIS announced today that all six SCT Banner Canadian implementations planned for 1999 are now fully operational, serving 2,295,000 customers. An additional 750,000 customers are expected to be operational in Q1 2000 at Union Gas South, bringing the total to more than 3 million customers. The SCT solutions were implemented by Enlogix CIS, SCT's exclusive reseller in Canada.

"We are pleased to have successfully completed these six implementations under a very aggressive schedule," said Anthony Haines, president of Enlogix CIS. "As a result, we believe that Enlogix CIS is Canada's largest utility billing service provider."

SCT's relationship leverage solutions for these Canadian utilities enable them to expand the depth of service that can be provided to their respective customers. As a result of integrating SCT's Customer Management Suite, these companies will now be able to Offer the following customer benefits:

  • Linked customer accounts
  • Integration of service orders, posting payments and meter readings
  • Simplified record keeping and account history access
  • Efficient scheduling of customer work orders
  • Communicate new marketing plans to appropriate customers
  • Two-way online customer service communication

"In conjunction with our partner, Enlogix CIS, we now have more Canadian utility customers in service than any other customer aggregation and fulfillment provider in Canada," said Bill Mahoney, president of SCT Energy, Utilities & Communications, a market unit of SCT. "With the success at Westcoast Energy, the new Enlogix implementation at the City of Calgary, and SCT's operational success this summer at TorontoHydro, it becomes clear that the SCT Banner and Enlogix solution is the predominant choice for Canadian utilities." Since last month, two new SCT Banner instances were implemented in the City of Calgary, serving 330,00 water and wastewater customers; ENMAX, serving 330,000 electric customers in the City of Calgary; as well as Centra Gas Manitoba and Union Gas, billing 260,000 and 265,000 gas customers respectively. In addition to these recent implementations, Centra Gas British Columbia, Pacific Northern Gas, and Union Energy have all implemented enhanced versions of SCT Banner since July. With Banner, Union Energy bills approximately one million customers.

About Enlogix CIS:
Enlogix CIS is a leader in providing CIS software solutions to public and private sector utilities and energy services companies. As the exclusive Canadian reseller of SCT Energy & Utilities' Banner® line of software products, the company supplies customer information products and service to a broad base of electric, water and gas utilities and energy services companies across Canada. Enlogix CIS is a subsidiary of Enlogix Inc., which is controlled by Westcoast Energy Inc. For more information, visit the Enlogix website at www.enlogix.com.

About Westcoast Energy:
Westcoast Energy Inc. (TSE:W, NYSE: WE), headquartered in Vancouver, British Columbia is a major Canadian energy company with assets of C$11 billion. In addition to involvement in information-based business initiatives through its subsidiary Enlogix, the company's interests include natural gas gathering and processing facilities, natural gas pipelines and storage facilities, natural gas distribution companies with more than 1.2 million customers, as well as power generation, international energy ventures and energy services businesses.

About SCT
SCT is a recognized leader in providing advanced technology solutions designed to meet the global needs of utilities, energy service companies and communications companies. Its leading-edge software and services enable comprehensive customer aggregation and fulfillment strategies for clients moving aggressively into the age of deregulation.

SCT enables clients to achieve breakthrough results by leveraging their key relationships. Relationship leverage initiatives - from CRM and supply chain management toe-commerce and distance learning - require organizations to use information in fundamentally different ways. SCT's unique and powerful relationship leverage solutions combine application software and services to Deliver benefits rapidly. SCT operates globally, providing specific solutions for four industry markets: education; energy, utilities and communications; process manufacturing and distribution, and courts and local government. SCT has over 3,700 employees and serves approximately 2,500 clients worldwide. The company is headquartered in Malvern, Pa. For more information, browse the SCT Web site at www.sctcorp.com.

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