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FOR IMMEDIATE RELEASE Peace Software Supports Oracle and Adopts Enterprise Java Beans to provide Advanced Web-based CRM and Billing Services to Utility Consumers Peace Software Helps Bring Deregulated Utility Industry to the Internet ATLANTA, GA., October 19, 1999 - Peace Software International today announced that its Energy software will support the Oracle8i database and Sun's Enterprise Java Beans, embedded in the BEA WebLogic Server, to enable utility consumers to quickly and reliably access customer-case services via the Internet. Fourteen states have already opened up their energy markets to competition, and utility companies are looking to service their customers over the Internet to Reduce corporate costs and improve customer service. Energy, a comprehensive customer management and billing system is designed to address the needs of utilities in deregulating markets. A unique browser-user interface enables utility customers to easily access service provider web sites for interactive information about billing, utility usage, and support. Peace Energy's support of Oracle8i Enterprise Edition will further establish Peace's presence in the U.S. utility market, since the Oracle database has majority marketshare in North America. Peace will launch a beta program for Energy in November with its worldwide customers before the product's final release in 2000. Leveraging the experience gained in the New Zealand and Australian deregulated utility markets, Peace is expanding rapidly in the North American market. Customers in North America include Enron, BCGas and InSITE, Pepco, Columbia Energy Services and Excelen, with the majority of these accounts being won in the last nine months. "The Peace Energy solution is at the forefront of sophisticated, web-based customer-information systems for the utility industry, and Peace's innovative technology will help utility customers gain a competitive edge as they battle to win marketshare in the deregulated market," said Brian Peace, CEO and founder, Peace Software. "Peace's compliance with Oracle's database solution will allow Peace to broaden marketshare in the U.S., and as utility customers resolve Year 2000 issues, there will be a growing need for advanced customer information systems such as Energy in the year ahead." Peace has also selected Enterprise Java Beans (EJB), embedded in the BEA WebLogic Server, as its core technology for ensuring an open, extensible architecture. BEA WebLogic 4.5 features a rich implementation of Sun Microsystems' Java 2, Enterprise Edition (J2EE) platform standard, and enables an open architecture, as well as robust, secure and manageable access with the Peace Energy CIS's browser user interface. Energy's browser user interface provides ease-of-use to consumers accessing billing and utility usage information over the Internet, as well as to the utility's internal call center employees. Customer service personnel can leverage the usability and familiarity of the web browser, accelerating training effectiveness and integrating database information presentation with business processes and other information sources to Support the delivery of consistent, high-quality customer service. "BEA Weblogic Server helps ensure that Peace Software's customers
have their e-commerce needs met around the clock, and that their
online experiences are fast, reliable and secure every time,"
said Joe Menard, senior vice president of worldwide marketing at
BEA. "Peace Software is an excellent example of a BEA
customer working to bring the utilities industry into the Internet
era." # # # |
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