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CONTACT INFORMATION
SCT
www.sctcorp.com
FOR IMMEDIATE RELEASE
SCT Selected by Jacksonville
Electric Authority
Florida utility
licenses BANNER Customer Management System
MALVERN, PA, July 23, 1998 - SCT Utility Systems,
Inc., a division of Systems & Computer Technology Corp. (SCT)
(Nasdaq:SCTC), announced today the signing in early July of a major
software agreement with the Jacksonville Electric Authority (JEA).
The agreement is for the deployment of the BANNER Customer Information
System, BANNER Customer Web Access, BANNER Customer Target+, Customer
Contact and Electronic Work Queue Systems. The total agreement is
valued at $5.2 million.
In addition to owning and operating the electric system established
by the City of Jacksonville, the Jacksonville Electric Authority also
owns and manages the water and sewer systems established by the city
during the past year. The JEA serves more than 335,000 electric customers,
170,000 water customers and 127,000 sewer customers in Jacksonville
and adjacent counties in Florida.
Ron Baker, chief information officer of Jacksonville Electric Authority,
said the expanded role of the municipal utility to Offer more services
and its desire to Continue to Offer low rates for its customers influenced
its decision to license the BANNER system.
"The BANNER system will allow us to maintain the highest levels
of customer service by providing our customers with more flexibility,
more information and continued overall satisfaction," he said.
"SCT's customer management system will enhance our relationship
with our customers by providing timely, individual choice of a wide
array of products and services."
"The BANNER product will enable the customers of Jacksonville
Electric Authority to capitalize on the opportunities in the rapidly
changing utilities industry," added Victor Gosendi, JEA's project
leader.
"The City of Jacksonville realizes that a rules-based, relational
customer management system is integral to its programs of improved
service levels for a rapidly growing customer base," said Bill
Mahoney, President, SCT Utility Systems."SCT is confident that
our BANNER technology will effectively support the city's programs
and grow with its constituents into the 21st century."
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