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SCT
www.sctcorp.com

MALVERN, PA, June 10, 1999 – SCT (Nasdaq:SCTC) announced today that Citizens Water Resources’ Illinois customer management and fulfillment system is now fully operational utilizing the SCT Banner Customer Management System.

The Pennsylvania, Ohio and Illinois facilities were all brought into production within three months — less than half the industry standard time. Now with the addition of Illinois, Citizens Water Resources, a division of Citizens Utilities (NYSE: CZN, CZNPr) utilizes SCT Banner CMS to serve more than 200,000 customers.

Banner CMS features help increase efficiencies of customer contacts, streamline and simplify information retrieval, decrease CSR response time and increase billing accuracy and timeliness.

“The SCT Banner system has enabled Citizens to implement a single comprehensive, customer management and fulfillment system that is effective for offering multiple services in multiple locations for break-through business results,” said Bill Mahoney, president of SCT Utility Systems, a business unit of SCT.

Citizens Water Resources has been a client since 1986 and has now successfully upgraded to SCT Banner from SCT REACT, a legacy customer information system for the gas, water, sewer, and solid waste markets. This demonstrates SCT's commitment to moving clients forward to new technologies and fulfilling the promise of research and development investment.

The SCT technology reinvestment strategy provides clients with migration paths and support services that are ahead of the curve in industry and regulatory issues designed to meet the changing needs of deregulation.

“Citizens Utilities is pleased with the SCT Banner system and with the support we are receiving from SCT,” says Ed Bullitt, director of Business Process Improvement for the Public Services Sector of Citizens Utilities Company, which includes the water division. “We had a very aggressive implementation schedule which required a high degree of coordination among multiple Citizens' locations and SCT resources. The success of our project is a direct result of the working relationship between the two companies.”

SCT is a recognized leader in providing advanced application software designed to meet the global needs of public and private utilities. Its leading-edge products support comprehensive customer management, fuels management, and supply chain management processes for utilities moving aggressively into the age of deregulation.

SCT, headquartered in Malvern, Pa., is a leading provider of client/server, mission-critical, enterprise software and a series of information technology services for utilities, government, higher education, and manufacturing & distribution. The company provides long-term information and technology solutions and is a recognized leader in outsourcing. SCT has approximately 3,700 employees and serves approximately 2,500 clients worldwide. For more information, visit the SCT Web site at www.sctcorp.com.

Citizens Water Resources, with approximately 290,000 water and wastewater treatment customers in six states, is part of the Public Services business of Citizens Utilities. Citizens Public Services also provides natural gas transmission and distribution services and electric transmission and distribution services to approximately 560,000 customers in five states. For more information, visit Citizens’ web site at www.czn.net.

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