CONTACT INFORMATION

Excelergy
www.excelergy.com

ORLANDO, FL., May 24, 1999 - Excelergy, a leading provider of billing and customer care software, today introduced its new online customer self-service center called Excelergy (WERCS:Web-Enabled Response Channel System). Excelergy WERCS offers energy service providers a brand-customized Internet agent that not only supports new customer enrollment and customer account management, but also functions as an e-commerce source for products and services.

With Excelergy WERCS, customers have a convenient online option for managing relationships with their energy service providers. The center also benefits providers beyond enhancing customer relationships. By empowering end-users to Handle their own service and account management tasks, Excelergy WERCS reduces energy providers' operating expenses.

Excelergy WERCS also affords providers with an e-commerce opportunity for expanding service with existing customers and introducing new products or services.

"By facilitating new customer enrollment and providing additional products and services to both energy and non-energy customers, Excelergy WERCS can help energy providers diversify and increase sales," said Cary Bullock, president of Excelergy. "Excelergy WERCS serves as the front end of a truly robust, end-to-end solution with potential impact to a provider in many areas."

The site map for this self-service portal includes:

• Sign me up! - Allows prospective customers to provide the preliminary information needed to register for enrollment. Improves customer choice and added-value services by providing rate plans and other option information.
• My Account - Offers customers the ability to manage their accounts directly online. Empowers them to arrange a billing payment schedule and obtain account summaries, invoices, transaction information and meter history.
• Product Catalogue - Enables an energy provider to Offer additional products and services to existing energy and non-energy customers.
• Ask Energy - Provides the customer with an e-mail link to the energy service provider.
• Help - Provides space for FAQs on the deregulated energy environment, online help and any other information the provider would like to Offer customers and prospects.

As the leading provider of customer care solutions, Excelergy's current products are ABP 1200, a convergent billing solution for energy services and products, Retail Operations Manager, an integrated risk management application, and EDITS, an Electronic Data Interchange operating support system. Excelergy's product suite is the only EDI-compatible system currently available for the retail energy markets. For more information, visit Excelergy's Web site at www.excelergy.com.

Excelergy WERCS is a trademark of Excelergy Corporation.

# # #