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SPL WorldGroup
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SAN FRANCISCO, CA., April 26, 1999 – SPL WorldGroup, Inc. (SPL), a leading international provider of information technology consulting and enterprise solutions, today announced that Omaha Public Power District (OPPD) has chosen SPL's CIS PLUS ®, the premier customer information system for utility companies, to Upgrade its customer support service. One of the largest publicly owned electric utilities in the United States, OPPD had conducted an extensive review process which identified SPL's solution as the system most adapted to its goal of providing support that exceeds customer expectations.

“When it comes to a service as fundamental as electricity, top quality customer care is vital and that is why this was a crucial decision for OPPD,” said Tim Burke, vice president, Energy Services, at OPPD. “We believe we can rely on CIS PLUS to help us better care for our customers and reinforce OPPD's image as a customer-focused company.”

Once CIS PLUS is installed OPPD customers will benefit from its immense flexibility. The system is designed to put a wealth of customer information directly on-screen for customer service representatives. With this new data available at their fingertips, customer service representatives anticipate being able to answer calls and provide information more rapidly to Customers.

Using CIS PLUS OPPD customer service also expects to have to transfer fewer calls to other divisions within the organization for follow-up and to be able to Deliver on the company goal of exceeding customer expectations when it comes to Support. In addition, OPPD plans to take advantage of CIS PLUS to add and promote new services more rapidly, something that was not easily achievable with their current system.

“Each new utilities customer brings fresh insights into how to Continue to improve our services to the industry,” said Jim Reardon, senior vice president of SPL WorldGroup's Utility Solutions Practice. “With OPPD, we have once again been able to push the envelope on how CIS PLUS can help a demanding company to improve its infrastructure and better service its customers. Working together, we will help them tackle the demands of an increasingly competitive environment.”

Today's announcement further reinforces SPL's leadership in supplying customer support software to the utilities industry. It comes hot on the heels of a multi-million dollar contract with Pacific Gas and Electric Company, announced last month, and adds to the list of fifteen other utilities companies around the world that now use SPL's CIS PLUS software and services to Support customer needs.

OPPD anticipates implementing the new system during the year 2000, as part of its work to remain the preferred electricity provider to its customer base.

About CIS PLUS
SPL's CIS PLUS is a customer information system designed to automate and support all aspects of customer service and management in a utility market that is both regulated and deregulated. It integrates customer information – such as billing, contact management, marketing, outage management and service data in an easy-to-use, real-time system that enables utilities to create and build customer satisfaction as a competitive advantage. It is currently installed at fifteen of the most progressive utilities in the world. The product is designed to accommodate both utility and non-utility services from within a single or multi-company environment.

About OPPD
OPPD is among the largest publicly owned electric utilities in the nation and is dedicated to providing excellent customer service at some of the lowest electricity costs in the country. Serving southeast Nebraska, OPPD intends to remain the energy partner of choice by using customer-driven solutions to provide safe, reliable, low-cost electricity.

About SPL WorldGroup
SPL WorldGroup, established in 1994, is a leading international provider of information technology (IT) consulting and enterprise solutions to organizations with mission critical information needs. With over 1000 professionals in 10 countries and 30 years of experience through its subsidiaries, SPL delivers IT solutions to Global 2000 companies in utilities, financial services, healthcare, higher education and the public sector industries.

In the early 1990's, SPL formed the Utility Solutions Practice comprised of dedicated product development, sales, marketing and support staff to help address the specific needs of utilities, in particular those facing deregulation. SPL WorldGroup is on the World Wide Web at www.splwg.com or call (888) 775-8191.

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SPL WorldGroup and CIS PLUS are registered trademarks of SPL WorldGroup B.V. or one of its subsidiaries. All other company and product names may be trademarks of their respective owners. c1998 SPL WorldGroup, B.V.