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CONTACT INFORMATION
SCT
www.sctcorp.com
FOR IMMEDIATE RELEASE
Second Largest Municipal Utility
in North America Implements SCT Customer Information System
TorontoHydro now using
Banner to serve largest commercial and industrial accounts;
Preparing for Deregulation in 2000
MALVERN, PA, March 9, 1999 - SCT (Nasdaq:SCTC)
announced today that TorontoHydro is using the Banner customer information
system in a live environment to serve its top 24 commercial and
industrial accounts.
Serving 650,000 customers in Ontario, TorontoHydro is the second
largest municipal utility in North America, with revenues of $2
billion. TorontoHydro was created through the amalgamation of six
municipal utilities on January 1, 1998. TorontoHydro, East York
Hydro, Etobicoke Hydro, North York Hydro, Scarborough Public Utilities,
and York Hydro were consolidated into the new TorontoHydro company.
The 24 accounts that TorontoHydro is currently serving and billing
using the Banner system account for approximately 20 percent of
the energy provider's revenues.
TorontoHydro is in the process of replacing a 20 year old in-house
mainframe at its Toronto office with the Banner Customer Information
System.
Lissa Lowes, TorontoHydro's manager of CIS Development said, "the
implementation of the Banner customer management system is a move
to prepare the municipal utility for the province's Electricity
Act, which establishes open competition in Ontario by the year 2000."
"The Banner system provides us with much more flexible functionality
and allows us to provide better information and services more quickly
to our customers," Lowes said. "The implementation of
the Banner system at TorontoHydro provides us with an excellent
opportunity to get to know our customers better by maintaining a
detailed history of customer accounts, consumption and payments.
"
In preparation for deregulation, TorontoHydro plans to expand use
of the Banner system to serve an additional 229,000 customers later
this year.
Lowes said the Banner system will allow TorontoHydro to establish
marketing programs quickly and efficiently. "For example, once
we determine a new rate, we can immediately implement it into the
system," she said. "Not having to reprogram the system
is faster and easier."
Bill Mahoney, president of SCT Utility Systems, an SCT business,
said "We congratulate TorontoHydro for its initial phase of
implementation, and look forward to continuing our relationship.
TorontoHydro's ability to serve its key accounts today is testimony
of SCT's commitment to our clients achieving operational status
as quickly as possible. This successful project, at the second largest
municipal utility in North America, fortifies SCT's position as
a true worldwide leading provider of client/server customer management
and fulfillment systems for the utility industry."
About SCT Utility Systems
SCT is a recognized leader in providing advanced application software
designed to meet the global needs of public and private utilities.
Its leading-edge products support comprehensive customer management,
fuels management, and supply chain management processes for utilities
and energy services companies moving aggressively into the age of
deregulation.
SCT, headquartered in Malvern, PA, is a leading provider of client/server,
mission-critical, enterprise software and a series of information
technology services for higher education, manufacturing and distribution,
government, and utilities. The company provides long-term information
and technology solutions and is a recognized leader in outsourcing.
For more information, visit SCT's Web site at www.sctcorp.com.
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