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BEND, OREGON. January 11, 1999 - Orcom Solutions, a software company specializing in the utility and energy services industry, announced today that San Jose Water Company, a 215,000 customer utility in San Jose, California selected Orcom's Enterprise Customer Information System (E-CIS) for customer relationship management, work management, equipment management, billing and work order administration. San Jose Water investigated four other solution providers' recent implementations and held a series of employee workshops before choosing Orcom's E-CIS solution.

The employees' assessment that the Orcom product offers a better fit and more flexibility than the existing packaged system was key to the utility's decision. Bob Day, San Jose Water's Customer Service Manager, said, "The Orcom E-CIS enables San Jose Water to design service order management to fit the efficient way we do our work. We can tailor the new system to Offer constant improvements in customer service and abandon inflexible custom programs. Our staff will have the capability to create a workflow for new customers, service orders, and other functions to make their job easier. From our customer's perspective, we will be able to Offer better information and more consistent quality because the system can adapt to the type of service or information we need to Deliver to the customer. Implementing the E-CIS offers improvements for the customers and our employees, which is what we strive for."

In addition, San Jose Water will be better positioned to compete for customers and offer additional services, two elements it considers essential to controlling costs and maintaining affordable rates for its customers.

Dana Drysdale, San Jose Water Director of Information Services, said, "The bottom line in any systems decision is what it offers the utility's customers and employees in terms of improved service and efficiency. We are in business to Offer excellent customer service and safe and reliable drinking water. The Orcom E-CIS will help us deliver that service in new and better ways."

The Orcom E-CIS offers San Jose Water improved group billing capabilities, the ability to customize delinquency communications for the utility's many good customers, and the ability to route work to specialized maintenance crews for increased efficiency. The product continues Orcom's robust billing and bill history capabilities and adds the ability to Bill an unlimited number of services. San Jose Water also believes the system's separation of customer, account and premise / service records will allow better integration with the company's GIS, SCADA and other systems. Maintenance and service emergencies then can be modeled to limit the impact on the customer and improve customer notification.

Drysdale added, "We have worked with Orcom since 1995. Although we investigated other software vendors' recent implementations or could have chosen a limited ‘Year 2000' upgrade to our existing system, we felt Orcom was the best option and that the value was there to make the move toE-CIS. Orcom's service is excellent and we felt support for our operations and our customers would decline if we made a change. We know we can rely on their integrity and dedication to quality work."

About San Jose Water Company
San Jose Water Company is a subsidiary of SJW Corp., a holding company with real estate and utility service subsidiaries. SJW Corp. is listed on the American Stock Exchange under the symbol SJW. For more information, visit San Jose Water's web site at www.sjwater.com.

Orcom's continuing partnership with San Jose Water demonstrates its commitment to providing effective CIS solutions to the water segment of the utility industry. Orcom currently serves a number of large water companies in addition to San Jose Water, and its E-CIS includes features designed exclusively to accommodate their customer information and billing needs.

About Orcom Solutions
Orcom Solutions, headquartered in Bend, Oregon provides solutions for 200 utilities and energy providers around the world. Over the past two decades, Orcom has experienced steady growth and continued innovation and currently has more than 450 employees. Orcom has received the IBM Mark of Quality Award for four consecutive years. In 1998, Orcom received IBM's highest level of recognition with a Gold Level award, a distinction held by only a few of IBM's Business Partners. Orcom Solutions is a wholly owned subsidiary of en.able, LLC, headquartered in Lakewood, Colorado. Visit Orcom Solutions' web site at www.orcom.com for additional information or call 1-800-338-8233, ext. 1336.

About en. able
en.able is the leading provider of customer acquisition and retention solutions. As the Energy Parts Superstore, en.able offers utilities a bundled package of home-oriented, communications and entertainment products and services under the SimpleChoice™ brand available in one convenient package, invoiced on one bill and serviced through one customer service number. en.able, is a limited liability partnership between KN Energy and PacifiCorp. Visit en.able's web site at en.able.simplechoice.com for more information.

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