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CONTACT INFORMATION
SCT
www.sctcorp.com
FOR IMMEDIATE RELEASE
SCT and IBM Complete Accelerated
Implementation of Banner Customer Management System
COLUMBIA,
SC., September 29, 1998 - SCT Utility Systems, a division
of Systems & Computer Technology Corp. (SCT) (Nasdaq:SCTC),
announced today that, working with IBM, it has successfully brought
on line its Banner Customer Management System for PG&E Energy
Services in only four months -- 2 weeks ahead of schedule and significantly
faster than any other installation of its kind in the energy industry.
The Banner System, which serves as a central repository
for customer information, calculates invoices and tracks customer
payments, was implemented through an agreement with IBM to develop
a scaleable electronic platform designed to Enhance PG&E Energy
Services' customer service capabilities nationwide. IBM's Business
Process Management provides PG&E Energy Services with end-to-end
services for customer acquisition and customer care, leveraging
the capabilities of the Banner System.
"The accelerated implementation of the Banner system is an
unparalleled achievement in the utilities industry, made possible
by the coordinated efforts and expertise of PG&E Energy Services,
IBM and SCT Utility Systems," said SCT Utility Systems president
Bill Mahoney. "SCT has taken more systems to production this
year than in any other year of our history in the utilities market."
SCT Utility Systems is a recognized leader in providing advanced
application software designed to meet the global needs of public
and private utilities. Its leading-edge products support comprehensive
customer management, fuels management, and supply chain management
processes for utilities moving aggressively into the age of deregulation.
SCT, headquartered in Malvern, Pa., is a leading provider of client/server,
mission-critical, enterprise software and a series of information
technology services for utilities, government, higher education,
and manufacturing and distribution. The company provides long-term
information and technology solutions. SCT has more than 3,400 employees
and serves approximately 2,500 clients worldwide. For more information,
visit the SCT Web site at www.sctcorp.com.
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