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News 1997

 

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en.able


FOR IMMEDIATE RELEASE

en·able Signs Orange and Rockland Utilities, Inc. to Letter of Intent to Market Simple ChoiceSM

LAKEWOOD, CO., September 2, 1997 – Orange and Rockland Utilities, Inc. (NYSE-ORU), an investor-owned utility serving parts of New York State, New Jersey and Pennsylvania, has signed a letter of intent with en· able to explore the benefits of offering its customers bundled products and services under the Simple ChoiceSM brand.

With Simple ChoiceSM, Orange and Rockland's customers would receive a full range of home-oriented, communications and entertainment services, in addition to Electricity and natural gas, serviced with one call, itemized on one bill and payable with one check. Orange and Rockland serves 266,000 electric customers and 113,000 natural gas customers.

"Exploring the opportunity to Offer Simple ChoiceSM is a logical and innovative response to the coming deregulation of our industry," said Joanne Curley, Orange and Rockland's director of marketing. "If it proves feasible, Simple ChoiceSM will be very beneficial to help us to Continue bringing greater choice and value to our customers."

The Simple ChoiceSM brand is marketed to utilities nationwide by en·able, a joint venture of KN Energy, Inc. (NYSE-KNE), based in Lakewood, Colorado, and PacifiCorp (NYSE-PPW), based in Portland, Ore. Simple ChoiceSM is available in 10 states to 1.7 million customers.

"We welcome Orange and Rockland to the Simple ChoiceSM family. We were the first-to-market and remain the only company today offering bundled products and services to Customers through their local utilities," said Mort Aaronson, en· able president and chief operating officer.

Aaronson noted that Orange and Rockland also would benefit from the capabilities that en·able has to Offer, including superior products and services through the Simple ChoiceSM brand; the infrastructure necessary to Offer customer service and billing with one call, one bill and one check; and support necessary to distribute products and services to Customers in a deregulated and competitive environment.

"We are working to enable our licensee utilities to make the most out of the Simple ChoiceSM products and services portfolio," Aaronson said. "It's important to make sure that our utility partners have the ability to Deliver the ‘one call, one bill, one check' concept, and the ability to successfully market the Simple ChoiceSM brand to their customers."

Through en·able, partnerships have been established for products and services in areas of energy, home-services, communications and entertainment. These include, MCI, offering MCI One telecommunications products and services; the Dish Network™, a satellite entertainment company; Metricom's Ricochet™ wireless modem and Internet service; RWI Interactive Communications, which provides electronic access to an appliance and home entertainment catalogue; MaxServ, which provides home service repair; and Weatherwise™, for "weatherproofing" customers' energy bills.

en·able also has established partnerships, acquired operations and developed systems to provide infrastructure and delivery platform for customer service and billing. These include the acquisition of Orcom, which designs and implements customer billing and information solutions; a partnership with Intellicom, a billing and customer information systems company; and the Simple ChoiceSM Order Entry System, a link between Simple ChoiceSM and the licensee utility's information system.

In addition, partnerships have been established to Offer design and support in marketing communications for utilities in selling Simple ChoiceSM to their customers. These include partnerships with J. Walter Thompson Direct, a direct marketing firm based in New York City; Doublepace, an internationally renowned brand communications and interactive design company based in New York City; Pollack Norman, a leading advertising firm based in Denver; and New Paradigm Ventures, a design and operations company for consumer-driven retail businesses based in Norwalk, Conn.

en·able is a limited liability company owned by PacifiCorp Holdings, Inc., and KN Services, Inc. It was announced by the two companies in January 1997.

Orange and Rockland employs 1,506 people and has two wholly owned utility subsidiaries, Rockland Electric Company, a New Jersey corporation based in Saddle River, N.J., and Pike County Light & Power Company, a Pennsylvania corporation with headquarters in Milford, Pa. More information about the company may be found on the company's web site at www.oru.com.

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