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Pay as
You Go Electricity
by Garry Roth, President of Woodstock Hydro
Woodstock Hydro uses a device called "Pay as you go Electricity".
We have been involved in the "pay as you go " program
since 1989. The system is a voluntary program for our customers.
Approximately 25% of our residential customer base use the "pay
as you go system" and love the empowerment the system gives
them.
"Pay as you go Electricity" is a pre pay device that
gives customers more control over their energy consumption and allows
them to conserve and manage electricity. The smart meter can be
used as a pre pay device with a display unit or a post pay device
with a display unit.
If you can monitor it you can manage it.
The utility connects a smart meter to the meter socket and the customer
plugs in a display unit into any electrical wall outlet in their
home. The display unit communicates through the house wiring to
the smart meter. The customer takes a smart card to the local variety
store and buys power in any dollar amount they like. No more surprise
high hydro bills in fact no more bills. The customer gets information
from the display unit in real time. The customer can see what they
are using in dollars and cents per hour (something they understand)
instead of the confusing kilowatt hour information that is on the
normal post paid bill. The customer is now in control of their electricity.
They can see what each appliance costs them and can conserve.
The traditional post paid metering systems, that electric utilities
use is very customer unfriendly and promotes energy inefficiency.
Let me explain, utilities have been using the traditional post paid
meter for over 90 years. They put the meter outside the customers
home where the customer cannot see the meter. The meter has funny
dials that very few know how to read and the energy is measured
in something the consumer does not understand -- Kilowatt hours.
The utility than sends a customer a bill, that is usually difficult
to understand, and where the customer has no ability to monitor
or manage their energy usage.
Utility Benefits:
If we use less energy the supply system needs to deliver
less. That means less generating capacity needs to be developed
or can be developed more slowly.
In the short term it might be possible to take dirty, coal
burning generation off line.
It means the distribution systems that are in place will
last longer.
Smart Meters combined with Pay As You Go means further
cost reductions to our local utility.
Account receivable losses are eliminated. Personnel time
to disconnect and reconnect is also eliminated. Every time
the energy customer uses the smart card to buy energy the
local energy supplier is provided with information on the
amount of energy that particular consumer used, eliminating
the need to have meters physically read. High bill complaints
virtually disappear because this system is similar to filling
up gas in your car. You don't complain to Esso or Shell
if your car is using too much gas, we have found out that
the customer takes responsibility for their energy use with
this product. Collection costs are reduced dramatically. Cash flow for
the utility is increased.
Each of these savings is important to both energy suppliers and
consumers. Every dollar of cost saved is a dollar of cost that does
not need to be passed on to the consumer.
We have found that the payback to a utility is between 4-5 years,
with no government financial incentive.
Customers are becoming more concerned and frustrated by ever
increasing hydro bills. Governments should not be surprised, you
must give the customer a tool (in home display unit) to manage
their electricity usage.
A study in the USA has shown that pre pay customers use 10 -
20 % less energy than the traditional post pay customers. Our
stats have shown also that pre pay customers use approx. 20% less
energy
Our statistics have shown that a 20% conservation reduction in
electricity (per household) equates into approx. 1.5 - 2 tonnes
in green house gas emissions reduction.
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