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AEP Completes
Sale of Customer Care Operation Serving Texas Retail Customers to
Alliance Data Systems
by Jon T. Brock, COO, UtiliPoint International, Inc.
[Columbus, Ohio, March 10 /PRNewswire-FirstCall] American Electric
Power (NYSE: AEP) has completed the sale of Mutual Energy Service
Company, LLC (MESC), the customer care operation created to manage
retail customer accounts in Texas, to alliance Data Systems (NYSE:
ADS), a leading provider of transaction, marketing and credit services.
In the transaction, which has a cash value of $30 million, ADS
purchased the customer relationship and bill management operations
that AEP established in 2001 to serve retail customers in Texas
as well as the remainder of a contract that AEP has to Provide back-office
customer service for 810,000 retail customer accounts Centrica purchased
from AEP in late December 2002. AEP will realize a gain of approximately
$9 million from the sale.
"Sale of the customer care operation created to serve retail
customers in the deregulated Texas market continues our exit of
the retail energy business in Texas and refocuses our resources
on our areas of strength -- maximizing the value of our generation
assets and efficiently operating our electricity transmission and
distribution systems," said Holly Koeppel, executive vice president
- Energy Services.
The ADS transaction does not affect AEP's ownership of its power
plants in Texas or its transmission and distribution network that
delivers electricity tocustomers. AEP also will continue to serve
Texas customers with electric demand greater than one megawatt.
"The transaction will be seamless for customers since nothing
will change from their perspective. The wires carrying electricity
to the customers will still be owned and maintained by AEP. We will
continue to be responsive to our customers' needs for service connections
and restoration after outages. The electricity supplier, price-to-beat
rates and responsibilities also remain the same," Koeppel said.
Additionally, MESC will continue to use Peace Energy(TM) software
as its customer information system.
As part of the transaction, AEP has contracted with ADS to Continue
providing customer care services for approximately 20,000 AEP residential
customer accounts in Texas. These accounts were previously served
by MESC.
American Electric Power owns and operates more than 42,000 megawatts
of generating capacity in the United States and select international
markets and is the largest electricity generator in the U.S. AEP
is also one of the largest electric utilities in the United States,
with almost 5 million customers linked toAEP's 11-state electricity
transmission and distribution grid. The company is based in Columbus,
Ohio.
The comments set forth above include forward-looking statements
within the meaning of Section 21E of the Securities Exchange Act
of 1934, including (1) statements concerning the Company's plans,
objectives, expected performance and expenditures and (2) other
statements that are other than statements of historical fact. These
forward-looking statements reflect assumptions, and involve a number
of risks and uncertainties. Among the factors that could cause actual
results todiffer materially from forward-looking statements are
electric load and customer growth, abnormal weather conditions,
availability of generating capacity, the ability torecover net regulatory
assets and other stranded costs in connection with deregulation
of generation, the outcome of environmental regulation and litigation,
the impact of fluctuation in commodity prices and interest rates,
and other risks and unforeseen events over which the Company has
no control. The reader is also directed to the Company's periodic
filings with the Securities and Exchange Commission for additional
factors that may impact the Company's results of operations and
financial condition. Furthermore, historical results may not be
indicative of the Company's future performance.
An archive list of previous IssueAlert articles
is available at:
www.utilipoint.com
UtiliPoint's Emerging Technologies IssueAlert articles
are compiled based on the independent analysis of UtiliPoint
consultants, researchers, and analysts. The opinions expressed
in UtiliPoint's Emerging Technologies IssueAlert articles
are not intended to predict financial performance of companies
discussed, or to be the basis for investment decisions of
any kind. UtiliPoint's sole purpose in publishing its Emerging
Technologies IssueAlert articles is to offer an independent
perspective regarding the key events occurring in the energy
industry, based on its long-standing reputation as an expert
on energy issues.
©2003, UtiliPoint International, Inc. All rights
reserved. This article is protected by United States copyright
and other intellectual property laws and may not be reproduced,
rewritten, distributed, redisseminated, transmitted, displayed,
published or broadcast, directly or indirectly, in any medium
without the prior written permission of UtiliPoint, Inc.
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